Transportation Planner & Process Improvement Specialist

Veterans Health Administration; Iron Mountain (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

The Veterans Health Administration is seeking a Transportation Analyst for the Veteran Transportation Service at Oscar G. Johnson VAMC in Iron Mountain, MI.

The role focuses on forecasting workload, scheduling design, procedure development, and quality improvement, aiming to modify processes and improve operational flow.

Applicants must meet requirements by the closing date and demonstrate experience with scheduling packages, EMR, and interdepartmental coordination.

Qualifications

• One year of specialized experience equivalent to GS-05 in the normal line of progression for the occupation.
• Ability to communicate instructions clearly to staff with diverse educational backgrounds.
• Proficient in using Microsoft software and other medical center automated systems.

Responsibilities

• Forecast transportation workload and schedule design for VTS operations.
• Develop procedures and implement quality improvements to processes.
• Modify operational flow and evaluate VTS performance for efficiency and accuracy.
• Coordinate with multiple departments to ensure patient processing and scheduling accuracy.

Skills

Administration and Management

Auditing

Clerical Integrity/Honesty

Interpersonal Skills

Reading Comprehension

Reasoning

Self-Management

Tools

Microsoft Office

Scheduling Package

Patient Care Encounters

Consult Management Process

Electronic Medical Records

Job description

The Veterans Health Administration is seeking a Transportation Analyst for the Veteran Transportation Service at Oscar G. Johnson VAMC in Iron Mountain, MI.

The role focuses on forecasting workload, scheduling design, procedure development, and quality improvement, aiming to modify processes and improve operational flow.

Applicants must meet requirements by the closing date and demonstrate experience with scheduling packages, EMR, and interdepartmental coordination.