Transportation Planner

Ultipro; Brentwood (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid maternity and parental leave

Career development opportunities

Wellness programs

Volunteer opportunities

Job summary

GEODIS is seeking a detail-oriented Logistics Coordinator in Brentwood, TN to consolidate orders, plan loads, and coordinate with carriers using the Transportation Management System (TMS).

You will monitor on-time performance, respond to client inquiries, and prepare periodic financial and service reports for clients, while driving cost-saving initiatives and ensuring compliance with routing expectations.

Qualifications

• Minimum 2 years of related experience and/or training.
• Minimum 1 year experience in customer service or coordinator role.
• Experience with Transportation Management Systems.
• Experience with optimization tools preferred.
• Proficiency with Microsoft Outlook, Word, Access and Excel.
• Excellent written and oral communication skills.
• Excellent planning and organizational skills.
• Strong problem-solving skills.
• Ability to multitask.

Responsibilities

• Consolidates client orders into optimal load profiles and assigns carriers.
• Loads planning, optimization, routing and scheduling of all transportation modes.
• Drives system load decisions to book hundreds of loads daily in line with client routing expectations.
• Responds to client needs by emails, calls, tracking shipments.
• Leads daily/weekly/monthly meetings with client and GEODIS leadership.
• Develops and presents reports to clients on a regular basis.

Skills

Communication skills

Planning and organizing

Problem-solving

Multitasking

Relationship building

Education

High school diploma or equivalent

Tools

Transportation Management System (TMS)

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing the Transportation Management System (TMS)
• Responsible for load planning, optimization, routing and scheduling of all transportation modes
• Develops and implements final stage system parameters that drive system load assignments that identify, build and book hundreds of loads per day in compliance with client routing expectations, driving financial impact to client
• Responds to client needs by answering e-mails, calls, tracking and moving shipments
• Serves as the daily direct point of contact for client; direct point of contact for client issues that require immediate attention
• Recommends corrective action to client or executives to adjust customer complaints
• From a macro level, monitors and ensures on-time pick-up and delivery based on reports provided by Transportation Sr Coordinators and Coordinators daily
• Negotiates with carriers daily and makes decisions on behalf of client within individual client parameters (e.g., up to $1,000 within the lowest rate); makes best financial decision as representative for client
• Expedites shipments when necessary on behalf of client
• Creates, analyzes and presents financial and service reports to clients on a weekly, monthly and quarterly basis; provides load exception reporting
• Responsible for leading daily, weekly and monthly meetings with client and GEODIS leadership, as required
• Leads carrier on-boarding calls and performance calls on behalf of client(s) to ensure carrier leadership and Operations personnel handle freight in accordance with client’s expectations
• Develops materials for and leads client QBR meetings (client executives, GEODIS executives, Transportation Management groups, etc.)
• Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to client and GEODIS
• Develops cost saving opportunities in excess of at least $20,000 per assigned client per year
• Works with IT implementation team to validate and improve TMS performance; assists with strategic initiatives to increase automation and efficiency
• Determines work procedures related to assigned clients and ensures that the Book of SOPs is accurate; provides quarterly updates to Training Administrator
• Coordinates with FAP on invoice resolution and carrier escalation
• Validates and approves accrual reports provided by Central Billing Team before clients are billed each week
• Provides cross-training to coordinators, senior planners and supervisors as each is expected to be able to step in and support client(s) at any given time; is cross-trained on operational responsibilities for at least two additional clients in order to support when needed

What you need:

• Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience
• Minimum 1 year experience in customer service or coordinator role
• Experience with Transportation Management Systems
• Experience with optimization tools preferred
• PC literate with experience with Microsoft Outlook, Word, Access and Excel
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
• Excellent planning and organizational skills
• Strong problem-solving skills
• Ability to multitask

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.