Transportation Operations Leader

GXO Logistics, Inc.; New Albany (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

GXO Logistics, Inc. in New Albany, OH is seeking a Manager, Transportation to lead on-site management of a customer account. You will ensure compliance, drive performance, and serve as the primary contact for initiatives and critical issues.

The role offers the tools and support to excel in a fast-paced logistics environment. Responsibilities include managing P&L, overseeing fleet and maintenance, and collaborating with leaders to implement process improvements.

Qualifications

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Use computers, tablets, smartphones and other electronic devices for extended periods to manage transportation operations, monitor performance metrics, communicate with customers and employees, and complete administrative tasks.
• Availability to travel occasionally
• Project management skills and experience (preferred)
• Proven leadership and collaboration skills with experience supervising, mentoring and influencing employees
• Excellent verbal and written communication skills
• Experience as a collaborative, innovative and strategic thinker

Responsibilities

• Maintain responsibility for the overall P&L to meet established budgets and forecasts
• Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
• Oversee the management of tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meets established fleet size goals
• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Ensure annual profit, efficiency and quality goals are attained at each client engagement
• Direct capital expenditure and asset deployment activities

Skills

Transportation experience

Supply chain knowledge

Tech proficiency

Travel availability

Leadership potential

Communication skills

Job description

GXO Logistics, Inc. in New Albany, OH is seeking a Manager, Transportation to lead on-site management of a customer account. You will ensure compliance, drive performance, and serve as the primary contact for initiatives and critical issues.

The role offers the tools and support to excel in a fast-paced logistics environment. Responsibilities include managing P&L, overseeing fleet and maintenance, and collaborating with leaders to implement process improvements.