Transportation Operations Leader

Gokroc; Long Beach (CA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

The Salvation Army in California seeks a Transportation Supervisor to lead a drivers team, plan routes, and manage fleet safety within the Production department. The role reports to the Operations Manager and requires ensuring TSA, DOT, and ARC policy compliance while coordinating with retail, WTU, and donor teams.

Ideal candidates bring strong leadership, mentoring ability, and a proven record in transportation or operations.

Qualifications

• High School Graduate or equivalent (Required).
• Current valid driver’s license: able to pass MVR report (Required).
• Must pass TSA driver and safety training series.
• Must pass background check including Criminal History and Sex Offender Registry.
• Demonstrated ability to lead, coach, train, and motivate others.
• Ability to communicate effectively with employees, beneficiaries, and donors.
• Proficient with Microsoft Office Suite.
• Working knowledge of DOT rules and regulations.
• General understanding of Safety Rules for Dock and Transportation.
• Minimum of five years light industrial, transportation, or operations experience.
• Minimum two years of verifiable supervisory experience.

Responsibilities

• Monitor the performance of drivers and transportation operation to identify areas for improvement.
• Manage transportation costs and identify opportunities to reduce expenses while maintaining service levels.
• Maintain accurate records and documentation related to transportation activities, including driver logs, vehicle inspection and delivery records.
• Coordinate with other departments such as retail, WTU and program to ensure smooth operation.
• Resolve any transportation-related issues or delays that may arise during delivery or pick-up process.
• Partner with HR in hiring driver positions and completion of training requirements.
• Prepare weekly work schedule in accordance with budgeted hours and ensure payroll reports are completed on time.
• Oversee training and supervision of Drivers/Material Handlers and beneficiaries assigned to the transportation department. Responsible for training and supervision of beneficiaries who are assigned as truck helpers.
• Plan and optimize route schedules based on delivery and driver schedules for efficiency.
• Maintain all DOT and driver files to align with state and federal law.
• Ensure each truck, tractor and trailer meets TSA operational and safety standards.
• Supervise the donation operations to include donation attendant training, CCC locations, donation bin placement, and donor relations. Ensures a quality donation experience for donors.
• View SmartDrive reports each morning, giving proper coaching/disciplinary action as necessary.
• Plan and conduct weekly Transportation Team meetings per ARC Policies.
• Review and approve all direct report timecards; ensure compliance with Wage and Hours requirements.
• Ensure loading and unloading equipment is safe and operable to include carts, dollies, load binders, flat carts, etc.
• Assures safety measures established and maintained by ARC policy and government regulations.
• Plays a critical role in driving company culture change efforts and change management processes.
• Assumes responsibility of day-to-day Operations in the absence of the Operations Manager.
• Other duties and responsibilities as assigned.

Skills

Leadership

Communication

Teamwork

Time management

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

The Salvation Army in California seeks a Transportation Supervisor to lead a drivers team, plan routes, and manage fleet safety within the Production department. The role reports to the Operations Manager and requires ensuring TSA, DOT, and ARC policy compliance while coordinating with retail, WTU, and donor teams.

Ideal candidates bring strong leadership, mentoring ability, and a proven record in transportation or operations.