Transportation Operations Coordinator

US Foods; Aurora, Northern (IL, KY); Hybrid; USD 27,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Short-term disability

Long-term disability

Employee stock purchase plan

Life insurance

Job summary

US Foods is seeking a Transportation Operations Coordinator in Aurora, IL to support transportation and logistics through clerical tasks and backhaul coordination. The role includes handling driver and customer inquiries, generating reports with Excel and routing software, and assisting in scheduling and paperwork for backhaul orders.

Requirements include a minimum of two years in a warehouse administrative role, strong communication, and proficiency in MS Office.

Qualifications

• Minimum two years of experience in warehouse administrative or clerical position.
• Excellent written and verbal communication skills; strong telephone and customer service ability.
• Proficient with MS Word, Excel, Access, and Outlook; solid math, analytical, and organizational abilities.

Responsibilities

• Handle transportation and backhaul functions, addressing driver, sales, and customer inquiries.
• Use Excel, Omnitracs, Tandem, Kronos, and related software to generate reports and maintain logs.
• Schedule pickups for backhaul orders and coordinate with vendors and division teams.
• Assist in damages and shorts processes by notifying vendors and drivers and completing paperwork.

Skills

Communication

Customer service

Math

Analytical

Organizational skills

Teamwork

Education

High school diploma or GED/equivalent

Tools

Omnitracs

Tandem

Kronos

XATA

Manhattan

PowerDock

Airclic

Job description

## Transportation Operations CoordinatorApply: Aurora IL: Full time: Posted Today: R283246ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSE The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls.**Ready to build a career with a company that’s leading the food service industry?** ## **Schedule: Tuesday- Saturday 9AM- 5PM** **The starting pay is $23/hr.****Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $19.56 and $32.59. This role will also receive overtime compensation**. **Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:** **https://www.usfoods.com/careers/benefits.html** **US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.****ESSENTIAL DUTIES AND RESPONSIBILITIES**Duties may include but are not limited to transportation, and/or logistics and backhaul functions. Transportation:* Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.* Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.* Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.* Other duties as assigned by manager. Backhaul and Logistics:* Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).* Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.* Other duties as assigned by manager. **SUPERVISION**:* N/A**RELATIONSHIPS*** **Internal:** Operations, transportation, warehouse personnel, drivers* **External:** Vendors **WORK ENVIRONMENT*** The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees. **MINIMUM QUALIFICATIONS**Related Experience/Requirements:* Minimum two years of experience in warehouse administrative or clerical position. Knowledge/Skills/Abilities:* Effective communication both verbally and in writing.* Excellent telephone and customer service ability.* Strong math, analytical, and organizational skills with high attention to detail.* Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.* Problem solving and critical thinking abilities to solve problems of limited scope.* Strong teamwork skills with the ability to support others in the department and division. Education* High school diploma or GED/equivalent required. **PREFERRED QUALIFICATIONS*** Prior logistics, transportation, and/or warehouse experience preferred.* Knowledge of DOT Hours of Service Regulations.* Knowledge of our geographic delivery area. Certifications/Training* Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred. **PHYSICAL QUALIFICATIONS*** Must be able to perform the following physical activities for described length of time: OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER **JOB REQUIRES WORKER TO:****FREQUENCY:**STAND FREQUENTLYWALK FREQUENTLYDRIVE VEHICLE N/ASIT FREQUENTLYLIFT1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/APUSH/PULL\\*1 OCCASIONALLYCLIMB/BALANCE\\*2 OCCASIONALLYSTOOP/SQUAT OCCASIONALLYKNEEL OCCASIONALLYBEND OCCASIONALLYREACH ABOVE SHOULDER FREQUENTLYTWIST OCCASIONALLYGRASP OBJECTS\\*3 FREQUENTLYMANIPULATE OBJECTS\\*4 FREQUENTLYMANUAL DEXTERITY\\*5 FREQUENTLY1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers) #LI-KG2Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$19 - $30**\\*\\*\\*EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/****Age/Genetic Information****/Protected Veteran/Disability Status\\*\\*\\***