Transportation Operations Analyst — 24/7 TOC Data & Insights

Amazon; Indiana; On-site; USD 65,000 - 90,000; Full time

Job summary

Amazon Dev Center India - Hyderabad seeks a TOC analyst to drive data-heavy decisions across the transportation network. Responsibilities include extracting data from multiple databases, creating ad hoc reports in Excel/SQL, and defining performance metrics to guide business results.

You’ll communicate findings to internal and external stakeholders and operate in a 24/7 environment. Applicants should hold a quantitative/technical degree and demonstrate strong analytical and communication skills,

Qualifications

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
• Experience with Excel

Responsibilities

• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
• Develop and/or understand performance metrics to assist with driving business results.
• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
• Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
• Must be able to systematically elevate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
• Providing real-time customer experience by working in 24*7 operating environment.

Skills

Data analysis

Ad hoc reporting

Communication skills

Education

Bachelor's degree in a quantitative/technical field (CS/Engineering/Statistics)

Tools

SQL

Job description

Amazon Dev Center India - Hyderabad seeks a TOC analyst to drive data-heavy decisions across the transportation network. Responsibilities include extracting data from multiple databases, creating ad hoc reports in Excel/SQL, and defining performance metrics to guide business results.

You’ll communicate findings to internal and external stakeholders and operate in a 24/7 environment. Applicants should hold a quantitative/technical degree and demonstrate strong analytical and communication skills,