Transportation Manager - US

Coastal Elite Pro; Florida; On-site; USD 65,000 - 90,000; Full time

Job summary

Coastal Elite Pro in Florida is seeking a Delivery Operations Manager to oversee daily delivery activities, control costs, ensure regulatory compliance, and lead a safety‑conscious team. You will monitor routing, KPI performance and provide guidance to improve service quality.

The role involves coordinating with sales, hiring and developing staff, and promoting safety culture across shifts. You will manage staff, enforce SOPs, and support a dynamic delivery operation with occasional travel and

Qualifications

• High school diploma or GED; college degree preferred.
• Experience in operations or management; CDL and safety certs are advantageous.
• Strong communication, analytical and problem-solving skills.
• Proficiency with spreadsheets and routing systems.
• Knowledge of federal motor vehicle safety regulations.
• Ability to lead teams and manage stress in varied environments.

Responsibilities

• Manage daily activities of delivery supervisors, routing staff and associates.
• Ensure adherence to SOPs, planned routes and safety standards.
• Ensure compliance with government regulations (DOT/OSHA) and logs.
• Oversee labor hours, supplies and assets to optimize costs.
• Monitor routing effectiveness, KPIs and customer satisfaction.
• Coordinate with sales/marketing to resolve issues and improve service.
• Promote staff engagement and maintain staff communication.
• Collaborate with safety personnel for training and investigations.

Skills

Communication

Analytical

Problem-solving

Leadership

Education

High School Diploma or GED

Tools

Routing software

Spreadsheets

Job description

This role oversees delivery operations, focusing on expense and revenue management, regulatory compliance, staff supervision, and ensuring safety and security within the delivery department.

Key Responsibilities

• Manage daily activities of delivery supervisors, routing staff, and associates, ensuring adherence to SOPs, planned routes, and safety standards.
• Ensure compliance with government regulations (e.g., DOT, OSHA), maintaining accurate logs.
• Oversee labor hours, supplies, and assets to optimize cost efficiency and support delivery operations.
• Monitor routing effectiveness, KPIs, and customer satisfaction, suggesting improvements and cost reductions.
• Coordinate with sales and marketing teams to resolve customer issues and improve service quality.
• Maintain communication with staff, enforce policies, and promote team engagement.
• Collaborate with safety personnel for training, safety inspections, and incident investigations.
• Handle staff management tasks, including hiring, performance reviews, discipline, and development.

Qualifications & Skills

• High school diploma or GED; additional college degree preferred.
• Related experience in operations or management; CDL license and safety certifications are advantageous.
• Strong communication, analytical, and problem-solving skills.
• Proficiency with software tools, including spreadsheets and routing systems.
• Knowledge of federal motor vehicle safety regulations.
• Ability to lead teams, manage stress, and work in varied environments.

Physical & Work Environment:

The role involves physical activities like standing, walking, lifting up to 100 pounds, and working in diverse conditions, including outdoor and confined spaces. The environment may include exposure to noise, weather extremes, and mechanical hazards, with non-traditional hours and occasional travel.