Transportation Manager

Torrid; West Jefferson (OH); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401K match

Life insurance

Short-term disability

Paid time off

Paid company holidays

Quarterly bonus potential

Associate discount 50%

Tuition assistance program

Childcare discount program

Associate warehouse sale

Job summary

Torrid is seeking a Transportation Manager at our West Jefferson, OH distribution center to lead inbound and outbound transportation across the U.S. You will optimize service, cost, capacity, and carrier performance while collaborating with Distribution, Stores, Finance, Procurement, Merchandising, Compliance and other teams.

You’ll coach and develop staff, monitor key metrics, plan programs for eCommerce and Retail logistics, manage contracts with parcel carriers and 3PLs, and report insights

Qualifications

• Bachelor’s degree or equivalent experience in supply chain, logistics, transportation.
• 5–7+ years of progressive experience in transportation, logistics, or supply chain management.
• Experience supporting retail and eCommerce fulfillment operations.
• Proven experience managing large-scale parcel networks and transportation contracts.
• Strong cost-benefit analysis skills and cost-reduction initiatives.

Responsibilities

• Manage day-to-day outbound transportation operations, ensuring service levels and carrier SLAs are achieved.
• Develop and monitor transportation metrics and reporting for service, cost, efficiency, and network performance.
• Identify risks and opportunities to improve service, efficiency, and reduce costs.
• Plan and execute transportation programs supporting Torrid’s eCommerce and Retail businesses.
• Manage relationships and contracts with parcel carriers, 3PLs, and logistics partners; lead continuous improvement initiatives.
• Collaborate with Distribution Center leadership to optimize operations and DC integration.
• Oversee transportation spend accuracy with third-party providers and conduct quarterly/annual business reviews.
• Stay informed on U.S. and global transport industry trends impacting the business.
• Lead, coach and develop direct reports through training and development opportunities.

Skills

Transportation management

Logistics

Parcel networks

Cost-benefit analysis

Retail & eCommerce fulfillment

Education

Bachelor’s degree in Supply Chain, Logistics, Transportation

Job description

Distribution Center/WarehousingWest Jefferson,Ohio

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As Torrid's Transportation Manager, you will lead Torrid’s U.S. inbound and outbound transportation operations, overseeing the movement of product from domestic and international vendors through the distribution center and ultimately to stores and eCommerce customers. This role is responsible for optimizing service, cost, capacity, and carrier performance while ensuring shipments meet business needs and established SLAs. Partnering cross-functionally with Distribution, Stores, Finance, Procurement, Merchandising, Compliance, and other key teams, the Transportation Manager will drive continuous improvement across Torrid’s transportation network while building strong relationships with internal teams and external logistics partners.

What You’ll Do:

• Manage day-to-day outbound transportation operations, ensuring service levels, cost targets, and carrier SLAs are achieved.
• Develop and monitor key transportation metrics and reporting to evaluate service, cost, efficiency, and overall network performance.
• Proactively identify operational risks, performance gaps, and opportunities to improve service, increase efficiency, and reduce costs.
• Plan and execute transportation and logistics programs supporting Torrid’s eCommerce and Retail businesses.
• Manage relationships and contracts with parcel carriers, 3PLs, and logistics partners, including business reviews and continuous improvement initiatives.
• Partner with the Director of Logistics and Distribution Center leadership to optimize transportation operations, processes, and DC integration.
• Partner with Torrid’s third-party freight payment and audit provider to ensure transportation spend is accurate and effectively managed.
• Participate in weekly, monthly, quarterly, and annual business reviews, providing performance insights and recommendations to senior leadership.
• Stay current on U.S. and global transportation industry trends, events, and developments that may impact the business.
• Lead, coach, and develop direct reports and other associates through training, feedback, and development opportunities.

What You’ll Need:

• Bachelor’s degree in Supply Chain, Logistics, Transportation, or a related field, or equivalent experience.
• 5-7+ years of progressive experience in transportation, logistics, or supply chain management.
• Demonstrated experience supporting retail and eCommerce fulfillment operations.
• Proven experience managing large-scale parcel networks, carrier relationships, and transportation contracts.
• Strong experience conducting cost-benefit analysis and identifying opportunities to improve service and reduce transportation costs.

WHAT YOU'LL GET:

• A competitive benefits package including medical, dental, vision, 401K with company match, life insurance, short-term disability, paid time off and paid company holidays.
• A dynamic and progressive work environment with opportunity for innovation and skill set development
• Additional perks include quarterly bonus potential, associate discount 50%, tuition assistance program, childcare discount program, associate warehouse sale, etc.

Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf