Transportation Manager

Courier Express; Raleigh (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Courier Express is seeking an Operations Supervisor to oversee daily distribution and warehouse activities in Raleigh. The role involves supervising multiple operating units, establishing performance standards, and driving cost efficiency while maintaining high customer service levels.

The candidate should have experience in courier, freight, distribution, warehousing, or transportation environments, with strong leadership, communication, and organizational skills.

Qualifications

• Experience managing multiple operating units (warehouse/distribution) and driving performance toward standards.
• Ability to recruit, supervise, and develop both part-time and full-time staff.
• Familiarity with safety/compliance standards and cost control in a distribution setting.
• Strong communication with drivers and management, and the ability to train staff.

Responsibilities

• Oversees daily operation processes and activities.
• Supervises multiple operating units with part-time and full-time employees.
• Establishes performance and productivity standards for units.
• Manages and aims to reduce operating costs while maintaining service levels.
• Maintains positive employee relations and a safe, compliant work environment.
• Provides management with status updates and action plans for operation areas.

Skills

Planning & delegation

Leadership

Organizational skills

Communication

Issue resolution

Travel willingness

Relocation willingness

Job description

Oversees daily Operation processes and activities.

Primary Job Duties:

Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations.

Secondary Job Duties:

Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees.

Education/Experience Preferred:

Previous experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields.

Personal Skills Required:

Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel. Willingness to relocate a huge plus!