Warehouse Operations Manager

Courier Express; Charlotte (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Flexible Hours

Job summary

A courier and transportation company in Charlotte, NC is seeking a Human Resources Generalist to streamline standard operating procedures and support management. The ideal candidate will have a college degree and at least 3 years of managerial experience in the courier industry. This full-time position offers flexible hours and opportunities for career advancement.

Qualifications

• Create and streamline standard operating procedures.
• Experience in the Courier or Transportation industry is required.

Responsibilities

• Develop standard operating procedures for customers.
• Analyze data to discover trends in service.
• Assist management with decisions and implementation.

Skills

Knowledge of the Courier Industry

Problem analysis and resolution

Excellent written and verbal communication

Leadership skills

Time management and prioritization

Results-oriented

Project management skills

Education

College degree

3+ years previous managerial experience

Job description

Human Resources Generalist at Courier Express

$60k

Flexible Hours

Purpose of the Position

Create and Streamline standard operating procedures. Learn all aspects of our organization through a fast paced and hands on training schedule working alongside Leadership in the region. Knowledge gained in this position will create a pathway towards a management role overseeing multiple facilities and/or markets.

Responsibilities

• Assists in developing standard operating procedures for existing customers as well as new customer implementations.
• Invests time personally in operations, and analyzes data therein to discover trends in service and take the necessary actions to improve levels.
• Provides input to upper level staff at a high level to drive change and improve profits.
• Flexible to learn all the intricacies of our business at a variety of levels/schedules to grow knowledge, drive impact and grow within the organization.
• Embodies and develops the Courier Express Culture throughout Operations.
• Assists in providing the tools necessary for operators to be successful in their roles.
• Assists management with decisions and implementation concerning goals, action plans, staffing, and service.
• Ensures synergy between operations and customers, both internal and external helping them run smoothly across the company.

Qualifications

Education / Experience

• College degree and/or 3+ year’s previous managerial experience in the Courier or Transportation Industry. Flexible work schedule. Ability to travel for certain projects required.

Personal Skills

• Knowledge of the Courier Industry at all levels, problem analysis, and resolution skills; excellent written and verbal communication; leadership skills; time management and prioritization; results oriented; problem solving and analytical skills; ability to develop and implement action plans; organizational and people skills; past experience in managing others; computer skills; attention to detail; self-motivation; project management skills.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Supply Chain

Industries

• Freight and Package Transportation

Impact on Other Positions, Products, & Services

Ensures synergy between operations and customers, both internal and external helping them run smoothly across the company.