Manager of Transportation

SE Independent Delivery Services, Inc.; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

SE Independent Delivery Services, Inc. is seeking a Transportation Manager to oversee delivery and shuttle operations in Orlando. The role ensures routes and deliveries are executed accurately and on schedule, with emphasis on safety, DOT compliance, and performance tracking.

You will work with contractors, store management, and multiple departments to maintain smooth operations, mentor hourly staff, and drive continuous improvement in efficiency and service quality.

Qualifications

• Expertise in logistics management procedures and best practices.
• Strong problem solving and leadership skills.
• Knowledge of DOT laws and regulations.
• Excellent understanding of safety policy and practices.

Responsibilities

• Oversee delivery and shuttle operations to ensure accurate execution.
• Coordinate with contractors, store management, and care to meet schedules.
• Review routes and linehaul assignments and monitor in Dispatch Track/Motive.
• Ensure safety by inspecting equipment, logs, DVIRs, and Hours of Service records.
• Recruit, motivate, and manage hourly associates; conduct performance reviews.
• Collaborate with cross-functional teams to maintain morale and efficiency.
• Perform other duties as required.

Skills

Logistics management

Leadership

DOT regulations

Safety compliance

Problem solving

Verbal & written communication

Education

High School Diploma

Job description

• Manages Delivery and/or Shuttle Operations and ensures routes and deliveries are accurately executed.
• Travels to drop yards in assigned areas and meet with contractors with potential day trips and overnight visits. Provides recaps on the visit details.
• Reviews routes and linehaul assignments.
• Monitors all deliveries and routes in Dispatch Track/Motive from start to finish.
• Works closely with other transportation managers, ensuring routes and deliveries are accurately executed.
• Ensures safety procedures are met or exceeded by inspecting equipment, logs, DVIR’s, and Hours of Service records.
• Manages and monitors performance metrics- including survey, HOS, safety scores and Dispatch Track.
• Partners directly with Independent Contractors.
• Interacts heavily with Store Management, Customer Care and other departments within client’s operations daily.
• Works with all levels of management to build a positive work environment and improve team morale.
• Recruits, motivates and retains a team of hourly associates.
• Holds direct reports accountable for individual and team performance. Completes disciplinary actions and performance evaluations.
• Performs other duties as required.

Employment Standards:

Knowledge

• Expertise in logistics management procedures and best practices.
• Strong problem solving and leadership skills.
• Knowledge of DOT laws and regulations.
• Excellent understanding of safety policy and practices.

Education

• High School Diploma or equivalent.

Experience

• Minimum of 1 year of related experience including supervision.
• Excellent verbal and written communication skills with ability to effectively communicate with all levels within the organization, with agencies and vendors.
• Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow.
• Must be computer literate including use of E-mail and Microsoft applications including Excel and Word; Ability to learn new systems as needed.
• Detail oriented, flexible with continuous process/system change with an ability to handle a high pressure, deadline heavy environment.

Working Conditions

• Ability to work extended hours may be required to meet deadlines, handle unusual workloads or to accomplish organizational priorities
• Ability to work in different environments such as offices, cross dock, warehouse and/or yard with no building.