Transportation Manager

RXO Inc.; Memphis, Northern (TN, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Pre-tax benefits

Disability & life insurance

EAP

Job summary

RXO Inc. seeks a Transportation Manager in Dedicated to manage on-site client accounts, ensure compliance, and act as the primary contact for initiatives and critical issues.

You will oversee driver relations, maintenance, safety, and performance metrics while driving process improvements and policy updates to meet profit and service goals. Some travel may be required.

Qualifications

• 4+ years of transportation experience.
• In-depth knowledge of the supply chain/logistics industry.
• Availability to travel occasionally.
• Class A CDL and Tanker Endorsement (as applicable per the specific account).

Responsibilities

• Maintain responsibility for the overall P&L to meet budgets and forecasts.
• Oversee driver and fleet communications and relationships.
• Oversee tractor maintenance, compliance and service delivery.
• Track operational performance including route configuration, on-time pickup/delivery, volume, and equipment balance.
• Identify opportunities to improve performance and implement solutions.
• Develop and modify policies to meet customer service requirements.
• Drive safety, training, and corrective actions as needed.
• Direct capital expenditure and asset deployment for accounts.
• Interact with decision makers in customer engagements.

Skills

Transportation experience

Supply chain knowledge

Project management

Leadership

Fleet maintenance

TMS Telematics

DOT regulations

CRM skills

Travel availability

Education

Bachelor's degree or equivalent

Tools

Omnitracs

Job description

**Accelerate your career at RXO** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.As a Transportation Manager in Dedicated at RXO, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. **What your day-to-day will look like:*** Maintain responsibility for the overall P&L to meet established budgets and forecasts* Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers* Oversee the management of tractor maintenance, compliance and service delivery* Track operational performance, including route configuration, on-time pickup and delivery, volume, equipment balance and empty miles* Ensure driver recruiting and retention meets established fleet size goals* Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions* Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary* Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes* Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required* Ensure annual profit, efficiency and quality goals are attained at each client engagement* Direct capital expenditure and asset deployment activities* Customer facing role that requires every day interaction with decision makers* Depending on site and account specifics, safety sensitive job functions could include:* Must be able to pull tanker with a commercial motor vehicle* Manually fill up tanker on site at customer* Trailer shuttle work when required by customer throughout the day* Review and inspect load securement for both inbound and outbound loads* Forklift work at off-site location required when needed* Train new drivers on tanker and forklift equipment **At a minimum, you’ll need**:* 4 years of transportation experience* In-depth knowledge of the supply chain/logistics industry* Availability to travel occasionally **It’d be great if you also have:*** Bachelor’s degree or equivalent related work or military experience* Project management skills and experience* Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees* Fleet Management and Maintenance experience* Experience in Transportation Management Systems and Telematics such as Omnitracs* Understanding DOT rules and regulations* Solid customer relationship management skills* Class A CDL and Tanker Endorsement (as applicable per the specific account) T**his job requires the ability to:*** Lift objects of various shapes, sizes and weights up to 25 lbs.* Stand, sit or walk for extended periods of time* Reach (including above your head), bend, climb, push, pull, twist, squat and kneel**Does this sound like you? Check out what else RXO has to offer.****Why Join Us:****Our Benefits*** Comprehensive medical, dental, and vision plans* 401(k) retirement plan with up to 5% company match* Pre-tax accounts to help streamline eligible expenses* Company-paid disability and life insurance* Employee Assistance Program (EAP)* Career and Leadership Development Programs* Paid time off, company holidays, and volunteer days**Our Culture**Our values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.**The Next Step** Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.