SENIOR LOGISTICS SPECIALIST

RXO; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Retirement 401k

Pre-tax accounts

Disability insurance

EAP

Leadership development

Paid time off

Job summary

RXO Inc. is seeking a Senior Specialist, Logistics in Charlotte, NC to ensure daily transportation operations run smoothly. You will investigate anomalies, coordinate drivers and equipment, and keep customers and teams informed with accurate status updates and reports.

The role emphasizes attention to detail, strong communication, and the ability to analyze data to resolve issues. A solid transportation background and proficiency with Windows and Microsoft Office are preferred.

Qualifications

• Minimum 2 years of transportation experience.
• Bachelor's degree in Business, Supply Chain or Logistics preferred.
• Strong communication and data analysis abilities.

Responsibilities

• Investigate, resolve and/or call out operational oddities
• Schedule, coordinate and monitor drivers and equipment to ensure daily transportation operations run safely, efficiently and on time
• Assist in the development, planning and modification of daily schedules as appropriate; notify customer service and the operations manager as to shipment status
• Troubleshoot and proactively resolve shipment discrepancies as needed
• Communicate with customers, employees and management to meet requirements
• Enter data into transportation management system; generate reports
• Process, audit and file various documentation
• Monitor coding applications; escalate as needed
• Maintain audit schedule and distribute updates to team members

Skills

Attention to detail

Analytical skills

Verbal & written communication

Data analysis

Education

Bachelor's degree in Business, Supply Chain or Logistics Management

Tools

Windows

Microsoft Office

Shipping software

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Senior Specialist, Logistics at RXO, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly as we deliver exceptional service to our customers.

What your day-to-day will look like:

• Investigate, resolve and/or call out operational oddities
• Schedule, coordinate and monitor drivers and equipment to ensure daily transportation operations run safely, efficiently and on time
• Assist in the development, planning and modification of daily schedules as appropriate; make notifications to customer service and the operations manager as to the status of shipments
• Correctly troubleshoot and proactively resolve shipment discrepancies as needed
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met
• Accurately enter data into the transportation management system; maintain and generate required reports
• Properly process, audit and file various documentation
• Monitor and ensure proper coding application in a timely matter; elevate as needed
• Maintain statement of work audit schedule and distribute updates to all team members

At a minimum, you'll need:

• 2 years of transportation experience

It'd be great if you also have:

• Bachelor's degree in Business, Supply Chain or Logistics Management
• Experience with Windows applications and Microsoft Office
• Knowledge of shipping software
• Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience
• The capability to perform complex analysis of data, processes, policies, procedures and/or systems; able to produce unambiguous, comprehensive and accurate interpretations of data/information

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.