Transportation Manager

LAZ Parking

Chicago (IL)

On-site

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading transportation company in Chicago seeks a Transportation Manager to oversee shuttle operations. The ideal candidate will ensure safe and efficient service while complying with DOT regulations. Responsibilities include managing a team, conducting safety evaluations, and collaborating with partners. Applicants should have a valid CDL, strong leadership skills, and a commitment to customer service. This full-time, mid-senior level position offers a competitive salary and benefits.

Qualifications

Oversee all daily shuttle transportation operations.
Ensure compliance with all company and DOT regulations.
Conduct recurring safety meetings and performance evaluations.

Responsibilities

Lead and mentor a team of shuttle drivers.
Collaborate with internal management to resolve issues.
Maintain accurate records for compliance documentation.

Skills

Leadership and team-building abilities

Strong problem-solving skills

Ability to work flexible hours

Education

Valid Class A or B Commercial Driver’s License (CDL) with Passenger Endorsement

Valid and unexpired DOT Medical Certificate

Minimum of 3 years of licensed driving experience

Job description

2 days ago Be among the first 25 applicants

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This range is provided by LAZ Parking. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $75,000.00/yr

Transportation Manager

The Spirit of the Position:

The Transportation Manager oversees and manages all daily shuttle transportation operations, ensuring safe, efficient, and customer-focused service for passengers and employees traveling to and from airport terminals, employee lots, and designated locations. This role ensures strict compliance with all company, DOT, and airport regulations while leading a high-performing transportation team.

Responsibilities include but are not limited to:

Lead, supervise, and mentor a team of shuttle drivers, ensuring high performance, safety, and professionalism. Ensure all transportation routes are fully staffed and operating on schedule.
Conduct recurring safety meetings, coaching sessions, and performance evaluations.
Collaborate with airport partners, internal management, and operations teams to resolve issues and improve service.
Perform ride-along evaluations to ensure customer service and operational standards are consistently met.
Enforce DOT regulations, airport safety rules, and all company policies.
Verify that all drivers maintain valid CDL credentials, passenger endorsements, medical cards, and clean MVRs.
Ensure proper completion of pre-trip and post-trip inspections and correct reporting of mechanical issues.
Coordinate maintenance schedules, vehicle repairs, and ensure all shuttles meet operational safety standards.
Respond to incidents, accidents, and emergency situations, completing required documentation promptly.
Train and hold drivers accountable for delivering high-quality customer service.
Handle escalated customer concerns and ensure timely, respectful resolutions.
Ensure ADA compliance, including proper use of wheelchair lifts, tie-downs, and passenger assistance procedures.
Maintain a culture of hospitality, professionalism, and safety.
Oversee scheduling, attendance, payroll inputs, and route coverage.
Maintain accurate records for fuel logs, incident reports, inspection logs, and compliance documentation.
Assist with interviewing, hiring, and onboarding new transportation staff.
Monitor route performance, passenger counts, and adjust service levels based on operational needs.
Ability to work independently and follow direction.
Ability to work flexible hours, including nights, weekends, holidays, and overtime
Strong problem-solving and decision-making abilities.
Strong leadership and team-building abilities.

CDL Requirements:

Valid Class A or B Commercial Driver’s License (CDL) with Passenger Endorsement required.
Valid and unexpired DOT Medical Certificate required.
Minimum of 3 years of licensed driving experience.
Clean MVR meeting the following guidelines:
No more than one minor violation in the last 3 years Must pass drug screen and criminal background check.
Must be at least 20 years of age.

Physical Demands:

Ability to lift, push, and pull at least 50 pounds.
Ability to stand, walk, bend, and drive for extended periods.
Ability to work outdoors in all weather conditions.
Ability to assist passengers with luggage and ADA equipment when necessary

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

Seniority level