Transportation Management Center (TMC) Lead Supervisor / System Specialist

Gannett Fleming; Chipley (FL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Wellness program

Parental leave

Pet insurance

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

PTO

Job summary

GFT in Chipley, FL is seeking a part-time Transportation Management Center Lead Supervisor to join our RTMC team. The role requires onsite attendance at our Chipley, FL office and supports 24/7 operations with night and weekend shifts.

Ideal candidates have 4–5 years of RTMC supervisory experience, SunGuide proficiency, and ITS knowledge. A high school diploma is required, with certifications in CompTIA A+/Network+ and a Microsoft certification preferred.

Qualifications

• High school diploma required.
• SunGuide experience preferred.
• Knowledge of ITS principles.

Responsibilities

• Monitor roadway conditions and incidents using SunGuide and CCTV.
• Dispatch Road Rangers and log activities.
• Coordinate with RTMC staff and external agencies.
• Assist with monthly reporting and QA/QC.
• Operate SunGuide configuration updates and weekly reports.
• Work overnight, weekend, and alternate shifts.

Skills

RTMC experience

Supervisory experience

SunGuide experience

ITS knowledge

CompTIA A+

CompTIA Network+

Microsoft cert.

24/7 operations

Education

High school diploma

Tools

SunGuide

DMS

Job description

What You Will Do:

GFT is seeking a part-time Transportation Management Center (TMC) Lead Supervisor to join our Practice or CBG Team in Chipley, FL! This role follows an onsite work model, requiring regular attendance at our Chipley, FLoffice.

We are currently offering the following positions for qualified candidates to fill current needs:

• Full-Time (40 hours a week/with benefits, flexible shifts)

GFT is consistently recognized for our high-quality work, but it is our culture of excellence and strong leadership that has allowed us to earn a solid reputation in the industry, delivering award-winning project solutions that build confidence, shape communities, and spark innovation.

Watch Traffic Management Video!

What you'll be challenged to do:

The Relief Supervisor supports the Chipley Regional Transportation Management Center by monitoring traffic conditions, managing incidents, coordinating Road Rangers, and ensuring effective RTMC operations. This position frequently works with limited supervision and may perform Operations Supervisor duties as needed.

Key Responsibilities

• Monitor roadway conditions, incidents, congestion, and alerts from SunGuide, WAZE, FHP CAD, RWIS, 511, and CCTV.
  
• Manage events and field devices using SunGuide (CCTV, VDS, DMS).
• Dispatch Road Rangers and log activities accurately.
• Identify and report equipment issues affecting control room or field systems.
• Coordinate with RTMC staff and external agencies including FHP, police, fire, and EMS.
• Support required monthly reporting, incident documentation, and system QA/QC.
• Assist with SunGuide configuration updates and produce weekly operational reports.
• Prepare materials for major incident reviews (RISC, MIE).
• Operate FDOT One Call (SPOC) and assist with public/partner outreach.
• Assist with training new RTMC Operators and perform Supervisor duties when assigned.
• Work overnight, weekend, and alternate shifts, as needed.

Education | Experience:

What you will bring to our firm:

• Internal candidates: Minimum 4 years RTMC experience.
• External candidates: Minimum 5 years supervisory or related experience.
• High school diploma required
• SunGuide experience preferred.
• Knowledge of Intelligent Transportation Systems (ITS) principles.

What we prefer for you to bring:

• Operational & Leadership Skills: Demonstrated ability to lead and manage personnel in a 24/7 operational environment, develop training programs, establish performance standards, and make sound decisions during high-pressure situations.
• SunGuide & Operator Systems: Advanced experience with SunGuide software, including device management, event handling, DMS operations, reporting, and performance analysis. Familiarity with operator workstations, video walls, Stream Deck consoles, and public-facing data feeds such as DIVAS and FL511.
• Technical & Systems Skills: Proficiency in desktop hardware and software troubleshooting, system maintenance, IP-based video systems, video walls, audio distribution systems, networking fundamentals, system integration, ITS field devices, and communication protocols.
• Data & Innovation Skills: Ability to analyze operational and system performance data, implement process improvements, support reporting automation, optimize workflows, and leverage emerging technologies including AI, scripting, and automation tools.
• Software Proficiency: Strong working knowledge of Microsoft Office Suite, Windows operating systems, and related business applications.
• Communication & Collaboration: Ability to communicate technical concepts effectively to non-technical audiences while coordinating with internal teams, stakeholders, and external partner agencies.
• Certifications: Must possess or actively pursue CompTIA A+, CompTIA Network+, and a current Microsoft certification or other networking certification relevant to the ITS environment.
• Additional Requirements: Ability to participate in on-call rotations, respond to operational emergencies, work flexible schedules in support of 24/7 operations, and demonstrate a commitment to continuous learning, innovation, and professional development.

Compensation:

The salary range for this role is $35.00 per hour. Salary is dependent upon experience and geographic location.

Featured Benefits:

• * Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
• * Tax-deferred 401(k) savings plan.
• * Competitive paid-time-off (PTO) accrual.
• * Tuition reimbursement for continued education.
• * Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
• * Incentive compensation for eligible positions.

Company Overview:

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.

Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.

GFT: Ingenuity That Shapes Lives is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.

Location: Chipley, FL

Core Business Hours: 365/24/7

Employment Status: Full-Time

Salary dependent upon experience and geographic location

GFT does require the successful completion of a criminal background check for all advertised positions.