Transportation General Manager II

DHL Supply Chain; Wilkes-Barre (Luzerne County); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking a Transportation General Manager II to lead transportation operations at the Wilkes-Barre site. The role focuses on P&L, customer relationships, safety, and performance improvements within a 3PL or distribution environment.

Successful candidates will have 5–7 years of supervisory experience in transportation, with a Bachelor’s degree or equivalent and a background in driving driver performance and dedicated delivery operations.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2-3 years logistics industry experience required.
• 5-7 years supervisory/management experience required.

Responsibilities

• Manage daily transportation functions at the site level.
• Lead labor management, budgeting, and performance reviews.
• Ensure safety, customer requirements, and service levels are met.
• Oversee workforce planning, turnover, and tool access for staff.
• Drive continuous improvement and cost optimization across transportation operations.

Skills

Transportation leadership

Driver supervision

P&L management

Dedicate delivery operations

Education

Bachelor’s degree or equivalent

Logistics/operations experience

Job description

DHL Supply Chain is seeking a proven transportation leader to serve as a Transportation General Manager. for our site in Wilkes Barre, PA area. Candidates should possess General Manager, Site Manager, or Senior Operations Manager-level experience within a 3PL, dedicated transportation, fleet, or distribution environment. This position is accountable for site P&L, customer relationships, safety, operational performance, and team development while driving continuous improvement and service excellence across the transportation operation.

Transportation experience and experience leading drivers are required. Experience with dedicated delivery operations is highly preferred.

Transportation General Manager II

The Transportation General Manager II role has a national salary range of $105,000 - $135,000

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn’t stop our customer’s products from getting to the consumer when they need them the most. Working in transportation, you will be a part of our business. All members of our transportation teams ensure that the supply chain doesn’t break. They work tirelessly with internal and external parties to guarantee the best solution for the customer. If you thrive in a fast-paced environment, and you are looking for a good challenge to grow your career in transportation; DHL has the opportunity for you.

Job Description

This role will manage the daily activities of all transportation functions at the site level, while working to maximize the weekly, monthly, and annual performance of the site by providing leadership while focusing on customer requirements, labor management, freight optimization, equipment allocation, positive workforce motivation, individual development and succession planning.

• Ensure customer/vendor contract requirements are administered and enforced.
• Maximize the performance of the site inventory management system to ensure: Care, custody, and control of customer inventory, Productivity and space utilization (efficient product placement, etc.), Accuracy (to floor and customer book), Proper utilization of information technology
• Ensure a safe, secure, clean and fair work environment for associates.
• Implement associate performance reviews, individual development plans and succession plans.
• Ensure site operates to the routines outlined in the site interaction matrix and standard operating procedures.
• Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, regulatory, and administrative).
• Take an active leadership role in managing turnover to the appropriate level (among hourly and management staff).
• Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained.
• Oversee execution of workshop action plans, projects and best practice sharing / implementation.
• Develop/achieve budget(s), revenue, profit (P&L) for site, and review agreed upon budget with client.
• Follow established Customer Billing SOP, as well as ensure associates at facility are properly trained in creation/submission of invoices to customer.
• Develop/achieve the annual site operating plan and goals; review plans and goals with client.
• Monitor service levels and customer satisfaction to ensure performance meets customer/vendor, and DHL Supply Chain (balanced scorecard) contractual requirements. Report on performance measures.
• Lead and provide direction to site workload planning and volume forecasting (i.e., staffing, equipment, space).

Required Education And Experience

Bachelor’s degree or equivalent experience, required

2-3 years logistics industry experience, required

5-7 years experience in supervisory/management role, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.