Transportation Dispatcher - 2nd & 3rd Shift

Goodwill of Central & Northern Arizona; Phoenix (AZ); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical plans

Dental plans

Vision plan

401K Traditional and Roth Plans

Paid Time Off

Paid Holidays

Employer Paid Life Insurance

Employee Assistance Program

Zusammenfassung

Goodwill of Central and Northern Arizona is seeking a Dispatches Truck Drivers (CDL and Non-CDL) to coordinate and dispatch drivers for safe transport of materials in the Phoenix area. You will maintain records, respond to emails, and ensure timely communication with GCNA divisions.

The role requires a High School diploma or GED and at least 1 year of dispatch or customer service experience, with strong Excel/Outlook skills and a background check; excellent communication is essential.

Qualifikationen

• High School diploma, GED or equivalent work experience required.
• One year of customer service experience or dispatch experience required.
• Excellent written and oral communication skills.
• Outstanding organizational and time management skills.

Aufgaben

• Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
• Coordinates and communicates with GCNA divisions.
• Ensures safety rules are followed and safety equipment is used.
• Dispatches Drivers in a safe and efficient manner.
• Determines types or amounts of equipment, vehicles, materials, or personnel required per work orders.

Kenntnisse

Customer service

Dispatch experience

MS Office proficiency

English proficiency

Background check

Ausbildung

High School diploma or GED

Tools

MS Office Suite

Jobbeschreibung

515 N 51st Ave Phoenix Arizona, 85043, [phone]Starting Pay :$22.00 HourlyPosition Description:Dispatches Truck Drivers (CDL and Non-CDL), for conveyance of materials in a safe manner for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, ensuring emails and phone calls are handled in a timely manner.Essential Duties and Responsibilities:Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.Coordinates and effectively communicates with various GCNA divisions.Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and/or reports any unsafe or potential hazards.Orders supplies and equipment, issuing them to Team Members.Maintains the day-to-day operations of the transportation department including meeting Team Member and customer needs.Reads and responds to emails from stores, providing excellent customer service.Dispatches Drivers in a safe and efficient manner.Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.Communicates power equipment defects to the fleet Services Team.Provides feedback to the Transportation Leaders on day-to-day operations in an effort to maintain and improve business and resolve problems.Maintains regular and consistent in-person attendance.Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.Performs other related duties, as assigned.Key Values/Enabling Attributes:Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.Minimum Qualifications (Education, Experience, Skills):High School diploma, GED or equivalent work experience requiredOne year of customer service experience or dispatch experience requiredExcellent written and oral communication skillsOutstanding organizational and time management skillsProficient in MS Office SuiteAbility to speak and read English proficientlyAbility to pass a background check and drug screen, where applicable for positionYou will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:3 Medical Plans.Employer Funded Health Reimbursement Account (HRA).3 Dental Plans.Vision Plan.401K Traditional and Roth Plans.Employer Paid Life Insurance.Employee Assistance Program (EAP).Paid Time Off; Sick and Vacation.Paid Holidays.These are just a few highlights of our key benefit offerings!Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.