Transportation Dispatcher

American Leadership Academy; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

American Leadership Academy in Phoenix, AZ is seeking a Transportation Dispatcher for the 26-27 academic year. The role requires a valid AZ IVP Fingerprint Clearance card and CPR/First Aid Certification.

You will manage daily communications between bus and van drivers to ensure all students reach their destinations safely. Responsibilities include radio monitoring during peak times, route knowledge for detours, logging activities, reviewing incident footage, and coordinating with campus

Qualifications

• Excellent verbal and written communication with students, parents, teachers and district personnel.
• Ability to meet strict time schedules and ensure timely dispatch of buses and vans.

Responsibilities

• Manage radio communications for 6:00am–9:00am and 3:00pm–4:30pm (or until all drivers report back).
• Coordinate CDL drivers and Special Education Van Driver assignments.
• Know local bus routes to guide drivers around road blockages or changes.
• Maintain radio etiquette and use 10-code terminology.
• Log driver clocks in/out and document conversations.
• Review yellow slips and camera footage to support driver reports.
• Distribute yellow slips via email and review related camera footage as needed.
• Conduct video investigations when required.
• File confidential inquiries and communicate daily with the Director.
• Coordinate with vendors on camera malfunctions.
• Perform other duties as assigned.

Skills

Communication

Time management

Education

High school diploma or equivalent

Job description

American Leadership Academy is currently accepting applications for a Transportation Dispatcher for the 26-27 Academic School Year. Candidates must possess a valid AZ IVP Fingerprint Clearance card and CPR/First Aid Certification.

The Transportation Dispatcher is responsible for daily communication both in the morning and evening, between bus drivers and van drivers, to ensure all children have made it to their destinations safely.

Responsibilities include but are not limited to:

• Manage radios from 6:00am-9:00am and 3:00pm-4:30pm or until all drivers have reported back to base.
• Manage CDL drivers and Special Education Van Driver.
• Will need to have knowledge of the geographic area for bus routes in order to guide a driver if there are road blockages or changes to current bus routes.
• Radio etiquette must be followed by the Dispatcher and the Drivers.
• Must know 10 code to utilize over radio.
• Keep a log of who clocks in and out plus any topics or conversation notes discussed with the driver over the radio.
• Review yellow slips and camera footage, if needed to support the Driver reports.
• Support the campus Directors by sending yellow slips via email and offering to review the camera footage that is associated with the yellow slip infractions.
• Video investigations if needed.
• File all confidential inquiries.
• Communicate daily with the Director.
• Communicate with vendors on any camera malfunctions.
• Other duties as assigned.

Required Skills:

• Ability to communicate effectively (verbal and written) with students, parents, teachers and district personnel at all levels
• Ability to meet time schedules

Required Qualifications:

• High school diploma or equivalent
• AZ IVP Fingerprint Clearance Card
• Must possess or be willing to obtain certification in CPR, CPI, and First Aid

If you have any questions, please send an email to [e-mail]