Transportation Director

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); United States; On-site; USD 97,000 - 146,000; Full time

Job summary

Sysco Syracuse, LLC is seeking an experienced Delivery Operations Supervisor to direct the activities of delivery staff and supervisors, ensuring safety and regulatory compliance.

The role focuses on expense and revenue management, KPI achievement, and coordination with Sales and Marketing to resolve delivery issues, with up to 25% travel and a compensation range of $97,400 to $146,200 per year.

Qualifications

• Ability to read, comprehend, write and speak English.
• Capable of reading and interpreting general business materials and regulations.
• Proficient in preparing reports and business correspondence.

Responsibilities

• Direct the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensure management staff effectively manages day-to-day delivery activities including SOP adherence and customer service.
• Ensure compliance with local, state, and federal regulations (DOT, OSHA) and accurate electronic logs.
• Direct labor hours, travel, fuel, and supplies within budget to maximize efficiency.
• Prepare work schedules and oversee asset utilization to support Delivery.
• Monitor delivery KPIs and customer satisfaction goals and adjust as needed.

Skills

English proficiency

Report writing

Spreadsheet & Word

Regulatory interpretation

Education

Bachelor's degree

Job description

Company:

US0027 Sysco Syracuse, LLC

Sales Territory:

None

Zip Code:

13164

Travel Percentage:

Up to 25%

Compensation Range:

$97,400.00 - $146,200.00

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

JOB SUMMARY

This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.

RESPONSIBILITIES

• Direct the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate.
• Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies.
• Prepare work schedules including extra work days and shifts as needed.
• Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department.
• Coordinate required repairs with proper departments as necessary.
• Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met.
• Prepare budget, profit plans, and capital requests as required.
• Evaluate metrics and adjust activities to meet or exceed performance expectations.
• Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes.
• Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services.
• Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visit customer locations and meet with customers to address issues and assess delivery difficulty.
• Establish the use and updating of productivity and routing software systems.
• Preserve associate relations through regular department or pre-shift meetings.
• maintain on-going interaction.
• Keep open communication channels with associates by answering questions and explaining policies and procedures.
• Monitor associate morale.
• Submit and respond to ideas to improve associate engagement and enablement.
• Interpret, train and consistently enforce company policies and procedures.
• Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Make recommendations for disciplinary action and/or behavior modification where required.
• Execute management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Perform the duties of the associates supervised, and perform other related duties as needed (as qualified).

QUALIFICATIONS

Education

Bachelor's degree.

Experience

7 years' related experience and/or training; or equivalent combination of education and related experience.

Certificates, Licenses, and Registrations

• Valid Class A Commercial Driver License meeting company standards.
• Complete a Sysco approved defensive driving program.
• HazMat and Doubles Certification.
• Valid Class A Commercial Driver License meeting Company standards preferred

Professional Skills

• Ability to read, comprehends, write and speak English.
• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Capable of writing reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs