Transportation Data & Analytics Lead

City of Raleigh North Carolina; Raleigh (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

The City of Raleigh North Carolina is seeking a Senior Transportation Analyst to shape Raleigh’s transportation network. You will analyze traffic data, manage daily operations, and support planning studies while improving data workflows and resident service responsiveness.

You will collaborate across departments, configure city systems, and deliver clear insights through reports and dashboards to guide infrastructure decisions and enhance residents’ quality of life.

Qualifications

• Bachelor's Degree in Transportation Planning, Urban/Regional Planning, Transportation Engineering, or a related field.
• 5 to 7 years of transportation, urban or regional planning, transportation engineering, or related work experience.
• Equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Responsibilities

• Respond to Resident Requests: Provide excellent customer service to residents by intaking and managing resident requests. Develop efficient workflows for high volume requests and coordinate with program staff to complete analysis and provide responses.
• Deliver High-Quality Analysis: Conduct transportation studies in multiple platforms to respond to resident requests and meet program needs. Validate and synthesize results into clear, actionable insights for staff and program managers.
• Administer Business Systems: Configure the City’s asset management and project management systems to support program workflows. Meet with program staff to understand business needs and implement process improvements to meet those needs.
• Produce and Maintain Reports: Develop, update, and maintain reports and dashboards serving program needs from business system data. Design and maintain processes across systems to allow useful analytics and performance monitoring.

Skills

Public speaking

Verbal and written communication

Data analysis

Planning and analysis

Leading and coaching others

Education

Bachelor's degree in Transportation Planning/Urban Planning/Transportation Engineering

Tools

CAD

GIS mapping

Traffic microsimulation software

Job description

The City of Raleigh North Carolina is seeking a Senior Transportation Analyst to shape Raleigh’s transportation network. You will analyze traffic data, manage daily operations, and support planning studies while improving data workflows and resident service responsiveness.

You will collaborate across departments, configure city systems, and deliver clear insights through reports and dashboards to guide infrastructure decisions and enhance residents’ quality of life.