Transportation Coordinator Onsite (Forest City, NC)

Highlands; Forest City (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Highlands in Forest City, NC, seeks an organized Transportation Coordinator for its assisted living facility. You will manage resident transportation, including doctor appointments, hospital pickups, and activity outings, ensuring safety and timeliness.

The role requires strong organizational and communication skills, the ability to handle on-call responsibilities, and a compassionate approach to elderly residents. Reliability and independence are essential.

Qualifications

• Valid driver’s license is required.
• Strong organizational skills to manage multiple schedules.
• Excellent communication for interactions with staff, residents and providers.
• Healthcare or assisted living experience is preferred but not required.
• Ability to handle on-call responsibilities as needed.
• Compassionate attitude toward elderly residents and commitment to service.
• Reliable, punctual and capable of working independently with minimal supervision.

Responsibilities

• Manage daily transportation logistics for residents, including scheduling doctor appointments and hospital pickups.
• Act as on-call point of contact for transportation needs, including emergencies.
• Coordinate activity outings and organize transportation for recreational participation.
• Handle phone calls related to transportation requests, confirmations and scheduling.
• Maintain organized records of transportation schedules and related documentation.
• Collaborate with staff to ensure smooth coordination of resident transportation services.
• Ensure transportation activities comply with safety standards and facility policies.
• Assist with other related duties to support resident well-being and facility operations.

Skills

Organizational skills

Communication skills

On-call readiness

Compassionate care

Job description

Job Summary

We are seeking a dedicated and organized Transportation Coordinator to join our assisted living facility team. The ideal candidate will manage transportation needs for residents, including coordinating doctor appointments, hospital pickups, and activity outings. This role requires excellent organizational skills, effective communication, and the ability to handle phone calls efficiently. The Transportation Coordinator plays a vital role in ensuring residents' transportation needs are met safely and promptly while maintaining a compassionate and professional approach.

Responsibilities

• Manage daily transportation logistics for residents, including scheduling and coordinating doctor appointments and hospital pickups.
• Act as the on-call point of contact for transportation needs, including emergency or urgent pickups.
• Oversee activity outings by organizing transportation arrangements to ensure residents participate in recreational activities.
• Handle phone calls related to transportation requests, confirmations, and scheduling with professionalism and efficiency.
• Maintain organized records of transportation schedules, appointments, and related documentation.
• Collaborate with staff members to ensure smooth coordination of resident transportation services.
• Ensure all transportation activities comply with safety standards and facility policies.
• Assist with other related duties as needed to support resident well-being and facility operations.

Requirements

• Valid driver’s license is mandatory.
• Proven organizational skills with the ability to manage multiple schedules effectively.
• Strong communication skills for managing phone calls and coordinating with staff, residents, and external providers.
• Experience in a healthcare or assisted living environment is preferred but not required.
• Ability to handle on-call responsibilities as needed.
• Compassionate attitude towards elderly residents and a commitment to providing excellent service.
• Reliable, punctual, and able to work independently with minimal supervision.