Transportation Coordinator

GEODIS; Phoenix (AZ); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free telemedical access

Rain financial wellness app

Health, dental, and vision insurance

Paid maternity and parental leave

Career development and mentorship

Employee perks like fitness class disc

Financial wellness programs

Volunteer opportunities

+ more!

Descripción de la vacante

GEODIS in Phoenix, AZ is seeking a Transportation Coordinator to support customer service activities such as responding to inquiries, processing orders, and handling questions in a prompt, courteous, and effective manner. You will work closely with internal teams to ensure accurate shipments and timely information.

The role involves inputting orders into the Mercury Gate TMS, tracking shipments, and maintaining strong relationships with customers.

Formación

• High school diploma or GED required.
• Minimum 6 months related experience and/or training.
• Knowledge in customer service position preferred.
• Ability to occasionally lift and/or move up to 25 pounds.

Responsabilidades

• Respond to customer inquiries via phone or email in a prompt, courteous and effective manner.
• Process and input customer orders and receipts within the TMS Mercury Gate.
• Track and trace orders using TMS and online tracking websites.
• Refer service or billing issues to designated departments for investigation.

Conocimientos

Customer service

Phone & email communication

Educación

High school diploma or GED

Descripción del empleo

The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints/questions in a prompt, courteous and effective manner.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Maintains a good working relationship with customers by responding to & filtering inquires and complaints concerning receipts, invoices, shipments, inventory counts, etc by either phone or email
• Refers service or billing issues to designated departments for investigation
• Processes and inputs customer orders and receipts within the TMS Mercury Gate
• Tracks/traces orders using TMS and Online Tracking Websites
• Other duties as required and assigned

What you need: (requirements)

Experience

• High school diploma or GED (General Education Diploma) equivalency
• Minimum 6 months related experience and/or training; or equivalent combination of education and experience
• Knowledge in customer service position preferred
• Ability to occasionally lift and/or move up to 25 pounds

What you gain from joining our team:

• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Access wages early with the Rain financial wellness app
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community.
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.