Transportation Claims Adjuster - Property Damage

Acrisure; Atlanta (GA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and **v

Life and disability insurance

401(k) immediate vesting

HSA and FSA options

Commuter benefits

Paid time off and holidays

Calm app subscription

Job summary

Acrisure is seeking an experienced Transportation Claims Adjuster - Property Damage to handle complex claims involving commercial auto and trucking exposures. The role requires in-depth APD and property damage knowledge, plus multi-jurisdictional experience in a TPA environment.

The ideal candidate will manage claims lifecycle, negotiate settlements, and ensure accurate reserves while partnering with clients and attorneys.

Qualifications

• Irrefutably must have an active adjuster license.
• 7+ years of commercial auto, trucking, or transportation claims handling experience.
• Experience in a TPA environment and multi-jurisdictional claims is preferred.
• Ability to manage multiple claims with strong organizational skills and deadlines.
• Strong written and verbal communication with clients, insureds, and attorneys.

Responsibilities

• Investigate and manage APD, property damage, and liability claims in commercial transportation.
• Evaluate coverage, liability, damages, reserves, and settlements.
• Maintain diaries, reserves, and file activity; ensure regulatory compliance across jurisdictions.
• Collaborate with clients, vendors, and internal teams to resolve complex claims.
• Negotiate settlements and support timely claim resolution.

Skills

Analytical skills

Negotiation

Problem-solving

Decision making

Written communication

Verbal communication

Organizational skills

Team collaboration

Microsoft Office

Claims management systems

Education

Active adjuster license

High school diploma or equivalent

Multi-jurisdictional licensing beneficial

College degree beneficial

Tools

Microsoft Office

Claims management systems

Job description

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with personalized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. Since 2013, Acrisure has grown in revenue from $38 million to ~$5 billion and employs ~20,000 colleagues in 19 countries. And this is just the beginning. To learn more, visit Acrisure.com.

Job summary:
Acrisure is seeking an experienced Transportation Claims Adjuster - Property Damage to handle property damage and liability claims involving commercial auto, trucking, and transportation exposures. This role is responsible for investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and supporting timely and appropriate claim resolution.
The ideal candidate will have experience working in a TPA environment and bring significant commercial transportation claims experience, including strong knowledge of automobile physical damage (APD) and property damage claims. Experience handling cargo claims is beneficial.

Responsibilities:

• Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures
• Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities
• Handle physical damage and property damage claims involving specialized motor coach and trucking programs
• Review complex or escalated claim matters and develop appropriate and timely resolution strategies
• Maintain accurate claim diaries, documentation, reserves, and file activity throughout the life of each claim
• Ensure claims are handled in accordance with applicable state and federal requirements across multiple jurisdictions
• Partner with internal teams, vendors, clients, and other stakeholders to resolve complex or escalated claim matters
• Communicate with clients, insureds, claimants, vendors, and internal business partners to support successful claim outcomes
• Communicate effectively with attorneys and law firms regarding represented property damage claims
• Negotiate settlements and support efficient, accurate, and customer-focused claim resolution
• Perform additional duties and projects as assigned

Requirements:

• 7+ years of commercial auto, trucking, or transportation claims handling experience required
• Strong experience handling complex commercial transportation property damage and liability claims required
• Strong knowledge of automobile physical damage (APD) claims processes required
• Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements
• Experience working in a third-party administrator (TPA) environment required
• Experience managing claim inventories while maintaining quality, productivity, and regulatory standards
• Experience working effectively in a virtual or remote environment
• Multi-jurisdictional commercial transportation claims experience highly beneficial
• Cargo claims experience beneficial
• Experience communicating with attorneys or law firms regarding represented property damage claims beneficial
• Strong analytical, negotiation, problem-solving, and decision-making skills
• Strong organizational skills with the ability to manage multiple claims, priorities, and deadlines
• Excellent written and verbal communication skills with the ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders
• Proficiency with claims management systems and Microsoft Office applications

Education and licenses:

• High school diploma or equivalent required
• College degree or equivalent education and experience beneficial
• Active adjuster license required
• Multi-jurisdictional adjuster licensing beneficial
• Additional insurance education, professional designations, or claims-related certifications beneficial

Pay Details:

The base compensation range for this position is $75,000 - $85,000. This range reflects Acrisure’s good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Welcome, your new opportunity awaits you.