Transportation Billing Clerk

Cram-A-Lot; Springdale (AR); On-site; USD 35,000 - 46,000; Full time

Job summary

A leading company in machinery manufacturing is seeking a Billing Clerk to manage invoices, ensure accurate billing of transportation services, and maintain customer account records. The role requires attention to detail, strong communication skills, and proficiency in accounting software. Ideal candidates will have a high school diploma and prior experience in billing or accounting, preferably within the trucking industry.

Qualifications

• Previous experience in billing, accounting, or logistics preferred.
• Proficiency in Microsoft Office Suite and accounting software.

Responsibilities

• Generate and issue invoices for customers based on transportation services.
• Communicate with customers to resolve billing inquiries.
• Assist in reconciling billing discrepancies.

Skills

Attention to Detail

Organizational Skills

Communication

Problem-Solving

Analytical Skills

Education

High school diploma

Post-secondary education in accounting or business

Tools

Microsoft Office Suite

Accounting Software

Job description

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Job Overview: The Billing Clerk is responsible for processing and managing invoices, ensuring the accurate billing of transportation services, and maintaining records related to customer accounts and trucking operations. This role involves reviewing shipment details, verifying rates, and communicating with customers and internal departments to resolve any billing issues.

Key Responsibilities:

• Generate and issue invoices for customers based on transportation services rendered.
• Verify shipment details such as weight, distance, and rates to ensure accurate billing.
• Apply correct pricing for freight services, including fuel surcharges, accessorial fees, and any other applicable charges.
• Data Entry and Record Maintenance:
• Input relevant billing data into the company’s accounting or ERP system.
• Ensure all customer accounts are up-to-date with accurate billing information.
• Maintain records of invoices, payments, credits, and adjustments for audit purposes.
• Customer Interaction:
• Communicate with customers to resolve any billing inquiries or discrepancies.
• Provide clear explanations of charges and any related adjustments.
• Collaboration with Other Departments:
• Work closely with the dispatch, operations, and accounting teams to ensure proper coordination for accurate billing.
• Address any shipment-related issues affecting billing, such as delays, damages, or changes in the scope of services.
• Reconciliation and Reporting:
• Assist in reconciling billing discrepancies and ensure timely resolution of issues.
• Prepare regular reports detailing invoicing status, payments, and aging balances.
• General Administrative Support:
• Handle general office duties related to billing, including filing, faxing, and answering calls or emails.
• Maintain confidentiality and security of sensitive financial information.

Qualifications:

• High school diploma or equivalent; some post-secondary education in accounting or business is preferred.
• Previous experience in billing, accounting, or logistics (experience in the trucking industry is a plus).
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Word) and experience with accounting software (ERP systems).
• Good communication skills, both written and verbal, with the ability to interact professionally with customers and team members.
• Ability to handle multiple tasks and prioritize in a fast-paced environment.

Skills and Competencies:

• Familiarity with trucking industry pricing structures and freight billing practices is a plus.
• Strong problem-solving abilities and analytical skills.
• Basic knowledge of accounting principles.
• Ability to handle confidential information with discretion.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Machinery Manufacturing

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