Transportation Associate

The General Hospital Corporation; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Job summary

The General Hospital Corporation in Boston is seeking a Patient Transport Aide to move patients safely and efficiently within Mass General Brigham facilities. You will transport patients by wheelchair or stretcher, prioritizing comfort and safety.

Requirements include a High School Diploma or equivalent, a Class D Driver's License, and the ability to lift and maneuver patients and equipment. Healthcare or customer service experience is preferred. Onsite work with hourly pay range $17.71–$24.28.

Qualifications

• Ability to handle patients with care, demonstrating empathy and patience.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and in a fast-paced environment.
• Basic knowledge of medical terminology and hospital procedures.
• Ability to lift and maneuver patients and equipment safely.

Responsibilities

• Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
• Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
• Interact with patients and their families in a compassionate and professional manner.
• Address patient concerns or needs promptly and respectfully.
• Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
• Report any changes in the patient's condition or concerns to the appropriate medical personnel.

Skills

Empathy

Strong communication

Teamwork

Safety awareness

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

40 hr days

Responsible for the safe, efficient, and courteous transportation of patients within the hospital premises.

This role ensures that patients are transported to and from various departments in a manner that prioritizes their comfort and safety.

• Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.


• Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.


• Interact with patients and their families in a compassionate and professional manner.


• Address patient concerns or needs promptly and respectfully.


• Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.


• Report any changes in the patient's condition or concerns to the appropriate medical personnel.

Qualifications

Education

• High School Diploma or Equivalent required


• Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

• Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only required

Experience

• Experience in a healthcare or customer service role 1-2 years preferred

Knowledge, Skills and Abilities

• Ability to handle patients with care, demonstrating empathy and patience.


• Strong communication and interpersonal skills.


• Ability to work effectively in a team and in a fast-paced environment.


• Basic knowledge of medical terminology and hospital procedures.


• Ability to lift and maneuver patients and equipment safely.

Additional Job Details (if applicable)

• Remote Type: Onsite


• Work Location: 332 Hanover Street


• Pay Range: $17.71 - $24.28/Hourly


• Grade: 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.