Patient Transport Associate

Partner's Healthcare; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a patient transporter to move patients to various locations within The General Hospital Corporation. The role runs Monday through Thursday from 4:00 PM to 11:30 PM, with duties including assisting patients, lifting into wheelchairs, and transporting them for procedures.

Requirements include a High School Diploma or equivalent and 0–1 year of customer service or medical office experience.

Qualifications

• Customer service experience 0–1 year required.
• Medical office/hospital experience 0–1 year preferred.

Responsibilities

• Assist patients or lift patients into wheelchairs or stretchers.
• Transport patients to hospital locations for procedures.
• Ensure patient comfort and safety during transit.
• Monitor scheduling system for transport requests and complete them promptly.
• Deliver laboratory specimens, medical equipment, supplies, and mail.

Skills

Customer service

Communication

Time management

Lifting 50 lbs

Education

High School Diploma or equivalent

Job description

Site

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Monday - Thursday 4pm - 11:30pm

Responsible for moving patients to various locations throughout the hospital.

Does this position require Patient Care?Yes

Essential Functions

• Assisting patients or lifting patients into wheelchairs or stretchers.
• Transporting patients to various locations in the hospital for medical procedures.
• Ensuring patients are comfortable and safe during transit.
• Monitoring the scheduling system for transport requests and completing them promptly.
• Delivering laboratory specimens, medical equipment, supplies, and mail.

Qualifications

Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No

Licenses and Credentials Experience Customer Service Experience 0-1 year required and Medical Office/Hospital/Managed Care Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Excellent customer service skills.
• Strong communication skills.
• Reliable time-management and attention to detail skills.
• Ability to complete the physical tasks of the job including independently lifting 50 pounds.

Physical Requirements

• Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Additional Job Details (if applicable)

Remote Type OnsiteWork Location 55 Fruit StreetScheduled Weekly Hours 28Employee Type RegularWork Shift Evening (United States of America)Pay Range $17.71 - $24.28/HourlyGrade 2

Benefits & Compensation

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.