Transportation Analyst

Ryder System, Inc.; Frisco (TX); On-site; USD 50,000 - 52,000; Full time

Job summary

A leading transportation company is seeking a Transportation Analyst to manage business processes and ensure customer satisfaction. This role involves analyzing performance metrics, supporting customer inquiries, and initiating continuous improvement initiatives within the transportation sector. Candidates should possess a relevant degree and experience in transportation management.

Benefits

Comprehensive health and welfare benefits

Paid time off for vacation, illness, and family leave

401(k) retirement savings plan

Qualifications

• Two years or more of industry-related experience in Transportation Management required.
• Strong experience in customs and freight flow.

Responsibilities

• Manage Transportation Management business processes.
• Monitor key performance indicators and conduct root cause analysis.
• Coordinate with clients for problem resolution.

Skills

Analytical skills

Communication skills

Problem solving skills

Customer service skills

Planning and organizational skills

Interpersonal skills

Education

Bachelor's degree in Business, Logistics, Transportation

College degree/Technical Certification

Tools

Microsoft Office Suite

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

Summary

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

• Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.

• Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.

• Interact with clients in resolving problems and coordinating implementations.

• Cohesively work with internal SME(s) to resolve problems and/or support implementations.

• Process and distribute weekly and monthly customer metrics and develop customer performance reports.

• Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.

• Initiates continuous process improvement activities and monitors results.

• Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.

• Coordinate the activities of TM procurement to achieve best cost/service solution network.

• Responsible for preparation in support of client quarterly and monthly account reviews.

• Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Bilingual, French and English (for Quebec Locations only)

• Strong planning and organizational skills

• Possesses a high degree of initiative

• Demonstrates analytical skills

• Demonstrates problem solving skills

• Excellent interpretation of complex statistical data

• Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters

• Demonstrates customer service skills

• Develops and delivers effective presentations

• Excellent interpersonal skills

• Detail oriented and customer focus

• Possesses a high degree of initiative

Qualifications

• College degree/Technical Certification required in Business, Logistics, Transportation. A combination of other education and experiences will be considered.

• Bachelor's degree preferred in Business, Logistics, Transportation.

• Two (2) years or more of industry related experience required

• Two (2) years or more experience in custom and flow of freight as well as Transportation Management required

Travel: None

DOT Regulated: No

Job Category: Transportation

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$50000

Maximum Pay Range:

$52000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

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