Transport Driver

Northwest Passage; Frederic (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Northwest Passage in Wisconsin is seeking a Transport Driver to provide safe, reliable transportation for clients to program intakes, appointments, and court appearances. You will uphold care standards and represent the agency with professionalism.

This role emphasizes safety, clear communication, and adherence to WI DOT laws, with vehicle upkeep and documentation responsibilities. A dedicated, team-oriented candidate will help support healing and wellness by ensuring timely, respectful service.

Qualifications

• Must have a valid driver's license.
• Able to pass driving history standards for insurance.
• Must pass a criminal background check.
• Strong communication and interpersonal skills.
• Neat, clean, and professional appearance.
• Friendly demeanor and helpful attitude.

Responsibilities

• Maintain safety and supervision of residents.
• Communicate effectively with clients, facility staff, supervisors, and co-workers.
• Complete documentation related to transportation services and clientele issues.
• Follow all WI DOT laws governing driving and use of vehicles on public roadways.
• Ensure that all passengers are wearing seatbelts and that doors remain locked while moving.
• Maintain the cleanliness of the vehicle and remove trash or personal items after transport.
• Refuel vehicle after each transport to be ready for the next run.
• Report vehicle maintenance needs to the transportation coordinator promptly.
• Maintain a responsible and respectful manner as a Northwest Passage representative.
• Read and follow Northwest Passage policies and procedures.

Skills

Valid Driver's License

Clean driving record

Criminal background check

Communication skills

Interpersonal skills

Professional appearance

Job description

At Northwest Passage, we focus on mental health and wellness through the adoption of our PassageWay Elements: Nature, Recreation, Relaxation, Nutrition, Exercise, Relationships, Service, and Spirit. These elements are central to our approach, combining traditional mental health treatment with arts, education, nature-based therapy, and experiential opportunities. Since 1978, we've been dedicated to providing high-quality care in a community dedicated in hope, recovery, and wellness. Our facilities in Northwest Wisconsin offer a peaceful environment for our clients and staff, with easy access to activities and resources near Minneapolis, St. Paul, Duluth, and Eau Claire.Northwest Passage proudly serves individuals from diverse backgrounds, cultures, and experiences, and we are committed to providing an environment where all feel welcomed and supported. Northwest Passage looks to build our team with candidates who are dedicated to providing exceptional care and support to all of our clients, demonstrating resilience, determination, collaboration, teamwork, and a strong work ethic. At Northwest Passage, you will foster hope through your involvement in the healing process. Guided by the PassageWay Elements, we strive to create a positive environment for growth and wellness for both our clients and staff.

Position Description

Transport Drivers will provide transportation services, using company vehicles, for clients of Northwest Passage programs. Transportation services are needed for, but is not limited to, intakes to programs, discharges to clients next placement, court appearances, medical and dental appointments, clinician appointments, visits, interviews, and intra-program needs.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

• Maintain safety and supervision of residents.
• Communicate effectively and appropriately with clients, facility staff, supervisors, and co-workers. This includes both verbally and in writing if necessary.
• Complete documentation related to transportation services and/or clientele issues that may occur during a scheduled trip.
• Follow all WI DOT laws governing driving and use of vehicles on public roadways.
• Ensure that all passengers are wearing seatbelts and that the doors of the vehicle remain locked once it is moving.
• Maintain the cleanliness of the vehicle, and take time after each transport to ensure that no trash or personal items have been left behind in the vehicle.
• Refuel vehicle after each transport to ensure the vehicle is ready to go for the next run.
• Report any vehicle maintenance needs to the transportation coordinator in a timely manner.
• Maintain a responsible and respectful manner as a representative of Northwest Passage.
• Read and follow the policies and procedures of Northwest Passage as stated in the Policies and Procedures Manual.

Qualifications

• Valid Driver's License
• Able to pass driving history standards for insurance company
• Must pass a criminal background check
• Communication and interpersonal skills to work effectively with clients, staff, and others
• Neat, clean, and professional appearance
• Helpful attitude and friendly demeanor

Values

In addition to responsibilities and qualifications, ideal candidates will show an understanding of and an ongoing dedication to actively applying Northwest Passage's values, which are embedded into each role:

• Quality & Adaptability
• Respect & Compassion
• Leadership & Courage

Physical Demands / Work Environment

• Ability to meet physical demands to safely operate vehicle.
• Visual and auditory supervision of residents required

Northwest Passage is an equal employment opportunity employer.