Transport Driver

Northwest Passage; Town of Webster (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

A mental health service provider in Wisconsin is seeking Transport Drivers to provide transportation services for clients. Responsibilities include maintaining safety, effective communication, and completing necessary documentation during transport. Candidates must have valid driver’s licenses, pass background checks, and demonstrate strong interpersonal skills. The role emphasizes professionalism and adherence to driving laws. Join a dedicated team focused on mental wellness and support all clients in their journey.

Qualifications

• Valid Driver’s License required.
• Able to pass driving history standards for insurance company.
• Must pass a criminal background check.
• Neat, clean, and professional appearance is essential.
• Helpful attitude and friendly demeanor needed.

Responsibilities

• Provide transportation services using company vehicles.
• Maintain safety and supervision of residents.
• Communicate effectively with clients and staff.
• Complete necessary documentation related to transportation.
• Follow all WI DOT laws for driving.
• Ensure all passengers wear seatbelts during transport.
• Maintain cleanliness and refuel the vehicle after each transport.
• Report vehicle maintenance needs promptly.
• Maintain respectful conduct as a Northwest Passage representative.
• Read and follow Northwest Passage policies and procedures.

Skills

Effective Communication

Interpersonal Skills

Safety Awareness

Professional Appearance

Neat, professional appearance

Helpful attitude and friendly demeanor

Job description

At Northwest Passage, we focus on mental health and wellness through the adoption of our PassageWay Elements: Nature, Recreation, Relaxation, Nutrition, Exercise, Relationships, Service, and Spirit. These elements are central to our approach, combining traditional mental health treatment with arts, education, nature-based therapy, and experiential opportunities. Since 1978, we've been dedicated to providing high-quality care in a community dedicated in hope, recovery, and wellness. Our facilities in Northwest Wisconsin offer a peaceful environment for our clients and staff, with easy access to activities and resources near Minneapolis, St. Paul, Duluth, and Eau Claire.

Northwest Passage proudly serves individuals from diverse backgrounds, cultures, and experiences, and we are committed to providing an environment where all feel welcomed and supported. Northwest Passage looks to build our team with candidates who are dedicated to providing exceptional care and support to all of our clients, demonstrating resilience, determination, collaboration, teamwork, and a strong work ethic. At Northwest Passage, you will foster hope through your involvement in the healing process. Guided by the PassageWay Elements, we strive to create a positive environment for growth and wellness for both our clients and staff.

Position Description

Transport Drivers will provide transportation services, using company vehicles, for clients of Northwest Passage programs. Transportation services are needed for, but are not limited to, intakes to programs, discharges to clients’ next placement, court appearances, medical and dental appointments, clinician appointments, visits, interviews, and intra-program needs.

Essential Duties and Responsibilities

Other duties may be assigned.

• Maintain safety and supervision of residents.
• Communicate effectively and appropriately with clients, facility staff, supervisors, and co-workers. This includes both verbally and in writing if necessary.
• Complete documentation related to transportation services and/or clientele issues that may occur during a scheduled trip.
• Follow all WI DOT laws governing driving and use of vehicles on public roadways.
• Ensure that all passengers are wearing seatbelts and that the doors of the vehicle remain locked once it is moving.
• Maintain the cleanliness of the vehicle, and take time after each transport to ensure that no trash or personal items have been left behind in the vehicle.
• Refuel vehicle after each transport to ensure the vehicle is ready to go for the next run.
• Report any vehicle maintenance needs to the transportation coordinator in a timely manner.
• Maintain a responsible and respectful manner as a representative of Northwest Passage.
• Read and follow the policies and procedures of Northwest Passage as stated in the Policies and Procedures Manual.

Qualifications

• Valid Driver’s License
• Able to pass driving history standards for insurance company
• Must pass a criminal background check
• Communication and interpersonal skills to work effectively with clients, staff, and others
• Neat, clean, and professional appearance
• Helpful attitude and friendly demeanor

Values

In addition to responsibilities and qualifications, ideal candidates will show an understanding of and an ongoing dedication to actively applying Northwest Passage's values, which are embedded into each role:

• Quality & Adaptability
• Respect & Compassion
• Leadership & Courage

Physical Demands / Work Environment

• Ability to meet physical demands to safely operate vehicle.
• Visual and auditory supervision of residents required

Northwest Passage is an equal employment opportunity employer.