Transport Coordinator

HHS Environmental Services, LLC (USA); Town of Greece (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Medical

401K

Short Term Disability

Voluntary Life

Job summary

Unity Hospital is seeking a patient transport/communication specialist to respond to incoming calls, direct callers, and ensure accurate information is relayed. You will work with the PBX system, headsets, and other equipment to maintain efficient hospital operations.

Roles include handling overhead paging, alarm monitoring, and keeping directories up to date. We value calmness under emergencies and teamwork in a fast-paced hospital setting.

Qualifications

• GED or high school diploma required.
• Must be at least 18 years old.
• Ability to communicate effectively in English and work well in a team.
• Ability to remain calm and perform well in emergencies.

Responsibilities

• Answer multiple inbound telephone lines and transfer calls to correct extensions.
• Update directories and assist with on-call lists.
• Learn and use PBX phone system, headsets, and related equipment.
• Perform overhead paging and monitor alarms; notify appropriate personnel.
• Maintain confidentiality of patient and organizational data.

Skills

Communication

Teamwork

English Proficiency

Education

GED or high school diploma

Tools

PBX system

Headsets

Telephones

Alarms

Job description

Location:Unity HospitalPay Rate:Hourly - Hourly Plan, 18.00 USD HourlyWork Shift:Evening Shift (United States of America)Job DescriptionResponsibilitiesWage: $18/hourFull-time and part-time positions availableDay/Evening/Night shifts availableLocation: Unity Hospital- 1555 Long Pond Rd, Rochester, NYWe’re looking for friendly, compassionate, team players to join our patient transport team!Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.Responsibilities:Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensionsCorrect and update posted information and assist with the upkeep of directories and on-call listsLearn and use the features of the PBX phone system, headsets, telephones, and all other related equipmentPerform overhead paging and monitor all alarms located in PBX, notifying appropriate personnelMaintain cleanliness, safety, and security of the PBX areaMaintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policiesRespond promptly, accurately, and calmly to disaster and emergency situationsOrient and train new team membersRequirements:Must be at least 18 years oldCommunicate effectively in English and work well in a team environmentGED or high school diplomaAbility to perform calmly, competently, and quickly in emergenciesPreferred: PBX and customer service experience, experience working in a hospital settingPhysical Requirements:Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shiftAbility to life up to 40 pounds occasionallyCapable of sitting for extended periods of time while maintaining alert and responsive demeanorBenefitsWe offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.Paid Time OffMedicalDental401KShort Term DisabilityVoluntary LifeSafety Incentive ProgramImportant to KnowVeterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.