Transport Associate

The Briarwood Community; Massachusetts; On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Resident-focused team

Pool access

Fitness center access

EAP

Job summary

The Briarwood Community in Worcester, MA is seeking a friendly Transport Associate to provide per diem resident transportation. This role supports residents' independence by safely transporting them to medical appointments, shopping trips, programs, and other visits.

You will operate electric and wheelchair-accessible vehicles, assist with mobility devices, and ensure a welcoming, respectful experience for older adults. Flexible hours average 5-10 per week, with shifts based on resident needs.

Qualifications

• Must have valid driver's license with clean record.
• Able to safely operate electric vehicles, passenger vans, 14-passenger vehicles, and wheelchair-accessible vehicles.
• Able to provide assistance to residents and secure mobility devices.
• Must complete background and driver screening checks.
• Experience with older adults or passenger transportation preferred but not required.

Responsibilities

• Transport residents to medical appointments, shopping, and programs.
• Help residents reach entrances and destinations safely.
• Assist with mobility devices and equipment.
• Perform pre-trip and post-trip vehicle inspections.
• Maintain vehicle cleanliness and readiness.
• Communicate schedule changes and delays promptly.
• Follow safety procedures and department guidelines.

Skills

Patience

Interpersonal skills

Dependability

Punctuality

Safe driving

Adaptability

Independence

Team player

Tools

GPS navigation

Vehicle operation

Wheelchair lifts

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Transport Associate

Worcester, MA, US

2 days ago Requisition ID: 1063

Salary Range: $17.00 To $20.00 Hourly

The Briarwood Community — Worcester, MA

About The Briarwood Community

Proudly rated the #1 Continuing Care Retirement Community in Massachusetts by Newsweek Magazine for the past three years, The Briarwood Community offers a supportive, mission-driven environment where employees are respected, valued, and empowered to succeed.

Join a collaborative team where your work directly supports resident independence, well-being, and quality of life.

Why Join Briarwood?

• Flexible schedule averaging approximately 5-10 hours per week.
• Meaningful work helping residents remain active, independent, and connected.
• Supportive, resident-focused team environment.
• Opportunity to work with a variety of vehicles and transportation services.
• Beautiful, well-maintained community setting.
• Free access to indoor lap pool, fitness center, and sauna.
• Employee Assistance Program (EAP) and other employee benefits, if eligible.

Position Summary

The Briarwood Community is seeking a friendly, dependable, and patient Per Diem Resident Transportation Driver to join our Transportation Team. This flexible position provides safe, courteous transportation for residents traveling to medical appointments, shopping trips, community programs, and other destinations.

Our drivers do more than simply provide transportation. They help residents maintain their independence while ensuring a safe, comfortable, and welcoming experience.

Hours: Approximately 5-10 Hours Per Week

Schedule: Flexible based on resident transportation needs, medical appointments, programs, and community outings.

Key Responsibilities

• Electric car
• Wheelchair-accessible van
• Transport residents to medical appointments, shopping trips, community programs, outings, and other scheduled destinations.
• Ensure residents safely reach appropriate entrances and destinations.
• Provide reasonable assistance and support when needed while encouraging resident independence.
• Safely secure walkers, wheelchairs, and other mobility devices during transport.
• Operate wheelchair lifts and securement systems following required training.
• Assist with groceries, packages, mobility equipment, meals, mail, supplies, and other deliveries as needed.
• Perform routine pre-trip and post-trip vehicle inspections.
• Maintain vehicle cleanliness, organization, and readiness.
• Communicate delays, schedule changes, vehicle concerns, and resident needs promptly.
• Follow all transportation schedules, safety procedures, and department guidelines.

Who We're Looking For

The ideal candidate is someone residents feel safe and comfortable with. We are seeking an individual who is:

• Positive, calm, and patient.
• Friendly and comfortable interacting with older adults.
• Dependable and punctual.
• Flexible and adaptable when schedules change.
• Comfortable following instructions and established procedures.
• A safe and confident driver.
• Comfortable operating vehicles of varying sizes.
• Observant and attentive to resident needs.
• Respectful of resident dignity and independence.
• Able to work independently while contributing to a team environment.
• Willing to assist with responsibilities beyond driving when needed.

Previous professional driving experience is helpful; however, candidates with a strong driving history who demonstrate good judgment, reliability, patience, and a genuine desire to help others are strongly encouraged to apply.

Qualifications

• Valid driver's license with a good driving record.
• Must meet Briarwood's automobile insurance eligibility requirements.
• Ability to safely operate:
  • Electric vehicles
  • Passenger vans
  • 14-passenger vehicles
  • Wheelchair-accessible vehicles
• Comfortable providing reasonable assistance to residents when needed.
• Ability to safely handle and secure walkers, wheelchairs, and mobility equipment.
• Willingness and ability to complete wheelchair lift and securement training.
• Comfortable using GPS and navigation systems.
• Ability to successfully complete required background and driver screening checks.
• Previous experience working with older adults or providing passenger transportation is preferred but not required.

Above all, we are seeking a safe driver and a kind, steady presence whom residents can trust and rely upon.

About Our Community

The Briarwood Community is a nonprofit Continuing Care Retirement Community (CCRC) serving older adults throughout the Greater Worcester area since 1984.

Our campus includes independent living, assisted living, memory care, and skilled nursing services, all designed to support residents through every stage of retirement living.

At Briarwood, our employees are part of a compassionate team dedicated to enhancing the physical, social, and spiritual well-being of every resident we serve.