Transport and Shipping Office Supervisor

Sofidel SpA; Shelby (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Sofidel America in Shelby, NC is seeking a Transportation and Shipping Office Supervisor to lead day-to-day operations in deliveries and shipments. The role focuses on supervising staff, coordinating carriers, and maintaining efficient, compliant shipping processes.

The position requires strong communication, familiarity with Microsoft Office, and experience with SAP or TMS as preferred tools. A reliable, detail-oriented leader will help ensure accurate and timely freight execution.

Qualifications

• Associate's degree or high school diploma/GED required.
• Minimum 2 years in transportation/shipping.
• Experience supervising hourly workforce preferred.
• Strong communication skills and accuracy under time pressure.

Responsibilities

• Supervise daily work and safety of transportation, shipping office, and gate house staff; ensure SOPs and safe customer service.
• Select appropriate carriers based on orders and coordinate with vendor traffic departments to confirm deliveries.
• Coordinate with departments to monitor timeliness and accuracy of shipments and deliveries.
• Collaborate with Customer Service and Accounting to set priorities and track shipments; verify deliveries.
• Analyze invoices to reconcile detention and mileage costs and validate freight claims with carriers.
• Oversee labor hours and prepare work schedules, including extra shifts as needed.
• Review delivery productivity; suggest efficiency improvements and cost-reduction measures.
• Perform supervisor duties to assist the transportation and shipping office manager in staff development.
• Lead team discussions and meetings; perform duties of supervised associates as needed.

Skills

Excellent communicator

Microsoft Office

SAP experience

TMS experience

Education

Associate's degree

High school diploma or GED

Tools

Microsoft Office

SAP

TMS

Job description

Transport and Shipping Office Supervisor

Job Category: Supply Chain

Location: Shelby, NC, US, 28150

Date: Oct 2, 2026

Position Overview

Sofidel America of Shelby, NCis currently seeking a Transportation and Shipping Office Supervisor. We are searching for a candidate looking for a long-term role in a stable environment. Your expertise will make you an important part of our team!

The Transportation and Shipping Office Supervisor position provides support to the transportation and shipping office manager in supervising the activities related to the shipping and receiving deliveries into the plant(s). This includes training and supervising transportation, shipping office, and gate house department associates, compliance with government regulations and promoting safety and security of the transportation and shipping office department.

Job Responsibilities

• Supervises the daily work and safety of transportation, shipping office, and gate house associates, including adherence to standard operating procedures, preferred work methods, adherence to planned routes, and providing safe and efficient customer service.
• Work from orders and/or analyze requirements to choose the appropriate carriers and coordinate with vendor/customer traffic departments to confirm deliveries and shipments.
• Coordinate with various departments to monitor the timeliness and accuracy of shipments and deliveries.
• Work in conjunction with the Customer Service and Accounting departments to determine priorities and track shipments and verify that shipments were sent and received.
• Analyze invoices to reconcile detention and mileage costs with internal records and validate freight claims with company carriers.
• Oversees labor hours and prepares work schedules including extra workdays and shifts as needed.
• Reviews delivery functions and productivity reporting; suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
• Performs supervisor functions that assist the transportation and shipping office manager with personnel administrative functions (e.g. training, supervising, evaluating, providing professional development opportunities, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and ensuring department/program outcomes are achieved.
• Ability to successfully engage and lead individual and team discussions and meetings.
• Performs the duties of associates supervised and other related duties as needed (and as qualified).

Job Requirements

• An Associate's degree or a high school diploma or equivalent (GED),
• At least two (2) years of transportation and/or shipping experience; or an equivalent combination of education and experience is required.
• At least one year of experience managing a hourly workforce preferred.
• Knowledge of Microsoft Office is required.
• SAP experience is preferred.
• TMS experience is preferred.
• An excellent communicator with the ability to work accurately at pace, in a methodical and tidy manner.