Transplant Program Assistant

Barnes-Jewish Hospital; St. Louis (MO); Hybrid; USD 43,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Tuition assistance

Job summary

Barnes-Jewish Hospital in the St. Louis area seeks an administrative coordinator to support the solid organ transplant program. You will triage patient and provider calls, enter data accurately, schedule appointments, verify insurance, and help ensure regulatory compliance in a fast-paced clinical setting.

The role emphasizes strong organizational skills, reliability, and the ability to manage multiple tasks across service areas, working in a hybrid/remote arrangement with some in-office days.

Qualifications

• High School Diploma or GED required; Associate's degree preferred in some roles.
• Experience not required, but preferred 2–5 years in related health admin roles.

Responsibilities

• Provides general administrative support for the transplant program.
• Handles telephone calls from patients and staff; triages as needed.
• Performs complete and accurate data entry of patient information.
• Ensures compliance with regulatory guidelines.
• Schedules patient visits, verifies insurance, and collects demographics; understands insurance basics.

Skills

Phone triage

Data entry

Scheduling

Regulatory compliance

Customer service

Education

High School Diploma or GED

Associate's Degree

Job description

Additional Information About The Role

• Full Time-40 hours a week
• Hybrid/remote work (requires some in office days).
• Must live in the greater St. Louis area

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Transplant Service department at Barnes-Jewish and Washington University focuses only on patients undergoing transplant and those with specific diseases leading up to transplantation. Each transplant coordinator on the transplant team is an expert in their transplant field of specialty. Together, they bring their expertise, knowledge and understanding to the patients in our multiple transplant programs. The transplant coordinator organizes and manages all aspects of care provided before and after transplant.

Preferred Qualifications

Role Purpose

Supports the solid organ transplant program by providing assistance to the Transplant Coordinators. Ensures smooth and efficient office operations. Assists with triaging patient and provider phone calls, accurately updates patient medical records through result entry and documentation. Assists with scheduling, canceling and rescheduling patient appointments and provides patients with scheduled for upcoming appointments. Follows regulatory guidance in daily job responsibilities.

Responsibilities

• Provides general administrative support for the program.
• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs complete and correct data entry of necessary information.
• Ensures compliance with regulatory guidelines.
• Schedules patient visits; works multiple points of the service area; verifies insurance, checks insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics, to include the ability to recognize commercial and government plans.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No Experience

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Associate's Degree

Experience

• 2-5 years

Benefits And Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer