Transplant Program Assistant

BJC HealthCare; Missouri; Hybrid; USD 42,000 - 62,000; Full time

Job summary

BJC HealthCare's transplants program at Barnes-Jewish Hospital seeks a detail-oriented coordinator assistant to support the transplant coordinators and manage daily operations. You will assist with triage of calls, scheduling, and patient communication, while maintaining accurate medical records and regulatory compliance.

The role involves data entry, insurance verification, and coordinating appointments within a hybrid work model in the greater St. Louis area. Must reside in the metro region.

Qualifications

• High School Diploma or GED required.
• Preferred Associate's Degree.
• 2-5 years of experience preferred.

Responsibilities

• Provide general administrative support for the transplant program.
• Handle patient and staff calls; forward triage as needed.
• Perform accurate data entry of necessary information.
• Ensure compliance with regulatory guidelines.
• Schedule patient visits, verify insurance, collect demographics, and understand insurance plans.

Education

High School Diploma or GED

Associate's Degree

Job description

Additional Information About the Role

This position is part of a dedicated team of professionals who work with patients who are need of or have received a lifesaving organ transplant.

• Full Time-40 hours a week


• Hybrid/remote work (requires some in office days).


• Must live in the greater St. Louis area

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Transplant Service department at Barnes-Jewish and Washington University focuses only on patients undergoing transplant and those with specific diseases leading up to transplantation. Each transplant coordinator on the transplant team is an expert in there transplant field of specialty. Together, they bring their expertise, knowledge and understanding to the patients in our multiple transplant programs. The transplant coordinator organizes and manages all aspects of care provided before and after transplant.

Preferred Qualifications

Role Purpose

Supports the solid organ transplant program by providing assistance to the Transplant Coordinators. Ensures smooth and efficient office operations. Assists with triaging patient and provider phone calls, accurately updates patient medical records through result entry and documentation. Assists with scheduling, canceling and rescheduling patient appointments and provides patients with scheduled for upcoming appointments. Follows regulatory guidance in daily job responsibilities.

Responsibilities

• Provides general administrative support for the program.


• Handles telephone calls from patients and staff; forwards calls requiring triage.


• Performs complete and correct data entry of necessary information.


• Ensures compliance with regulatory guidelines.


• Schedules patient visits; works multiple points of the service area; verifies insurance, checks insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics, to include the ability to recognize commercial and government plans.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No Experience

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Associate's Degree

Experience

• 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date


• Disability insurance* paid for by BJC


• Annual 4% BJC Automatic Retirement Contribution


• 401(k) plan with BJC match


• Tuition Assistance available on first day


• BJC Institute for Learning and Development


• Health Care and Dependent Care Flexible Spending Accounts


• Paid Time Off benefit combines vacation, sick days, holidays and personal time


• Adoption assistance

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer