Transplant Financial Navigator

Memorial Hermann Health System; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Memorial Hermann Health System is seeking a Transplant Financial Coordinator to support the transplant team and patients with insurance and revenue cycle processes throughout the transplant journey.

The role requires strong knowledge of insurance coverage, government payers, and medical terminology, with attention to accuracy and patient communication. Experience in transplant-related billing and a proactive problem-solving mindset are essential.

Qualifications

• Education: High school diploma required.
• College degree and/or TFC certification preferred.
• Licenses/Certifications: TFC certification preferred.

Responsibilities

• Obtain and verify detailed patient and/or donor insurance benefit information for all aspects of the transplant process.
• Obtain insurance authorizations for potential transplant recipient and/or donor transplant related services.
• Updates the clinical team regularly of all financial issues and authorizations status.
• Communicate regularly with transplant team members about clearance status of patients under consideration for transplant evaluation/transplant.

Skills

Insurance knowledge

Revenue cycle

Transplant experience

MS Office

Medical terminology

Communication

Problem solving

Education

High School Diploma

College degree

TFC certification

Job description

Memorial Hermann Health System is seeking a Transplant Financial Coordinator to support the transplant team and patients with insurance and revenue cycle processes throughout the transplant journey.

The role requires strong knowledge of insurance coverage, government payers, and medical terminology, with attention to accuracy and patient communication. Experience in transplant-related billing and a proactive problem-solving mindset are essential.