Transmission Warranty Technician: Root-Cause & Testing Lead

ATC; Oklahoma City (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

ATC is seeking a Service Technician in Oklahoma City to perform root cause analysis of warranty returns and production transmissions. You will analyze failed assemblies, transmission components, and fluids to determine causes and document findings for the internal product line team.

You will support cross-functional teams, apply standard work procedures, and help identify corrective actions. 2+ years in manufacturing or automotive maintenance desirable; diploma in transmission or powertrain tech

Qualifications

• Diploma from technical school in transmission or powertrain technology.
• Ability to read and understand component and/or assembly drawings.
• Ability to communicate technical information to non-technical personnel.
• Ability to understand and follow standard work or technical instructions.
• Proficient in basic mathematics.

Responsibilities

• Perform in-depth root cause investigation of returned warranty finished goods and components to determine root cause(s).
• Provide recommendation of responsibility on primary root cause as it pertains to the warranty field claim documented.
• Perform appropriate testing of finished goods, sub-assemblies, and/or components as required to replicate the claim complaint or confirm root cause(s).
• Document the analysis in a standardized report to present to quality engineers, other internal functional support team members, and customer representatives.
• Support the customer flow line team in determining interim containment or corrective actions.
• Adhere to ATC operational policies, procedures, and work instructions.

Skills

Root cause analysis

Technical communication

Mathematics

Education

Technical diploma in transmission/powertrain technology

Tools

Geometric Dimensioning and Tolerancing

Job description

ATC is seeking a Service Technician in Oklahoma City to perform root cause analysis of warranty returns and production transmissions. You will analyze failed assemblies, transmission components, and fluids to determine causes and document findings for the internal product line team.

You will support cross-functional teams, apply standard work procedures, and help identify corrective actions. 2+ years in manufacturing or automotive maintenance desirable; diploma in transmission or powertrain tech