Transmission Process & Documentation Lead

AEP Service Corporation; City of Albany (NY); Vor Ort; USD 137.000 - 178.000; Vollzeit

Zusammenfassung

AEP Service Corporation in Albany, NY seeks a Documentation and Process Manager to oversee the process and documentation team within Transmission. You will establish execution plans, standards, and ensure timely, quality documentation and compliance support for NERC-related processes.

You will guide staff, coordinate with Compliance and business units, manage templates and storage, monitor metrics, and report progress to leadership. Occasional travel and strong communication are required.

Qualifikationen

• Bachelor's degree in relevant field and six years of progressive experience in documentation, business process, or technical process.
• Two years of supervisory experience preferred.
• Strong written and verbal communication; ability to explain complex ideas clearly.
• Willingness to travel occasionally.

Aufgaben

• Oversee the process and documentation program for Transmission Operations and related units.
• Lead planning, building, delivery, and support of the documentation program.
• Provide guidance on development, specifications, and communications of the team.
• Ensure compliance documentation meets NERC timelines and quality standards.
• Monitor metrics, report milestones, and drive continuous improvement.
• Define policies, processes, and standards aligning with industry regulations.

Kenntnisse

Leadership

Communication

Project management

Ausbildung

Bachelor's degree in relevant field

Tools

Word

Excel

Visio

PowerPoint

Jobbeschreibung

AEP Service Corporation in Albany, NY seeks a Documentation and Process Manager to oversee the process and documentation team within Transmission. You will establish execution plans, standards, and ensure timely, quality documentation and compliance support for NERC-related processes.

You will guide staff, coordinate with Compliance and business units, manage templates and storage, monitor metrics, and report progress to leadership. Occasional travel and strong communication are required.