Duration: 12 months (possible extension) Description: Position Summary In this position, the candidate will facilitate the day-to-day operations of our translation projects, working closely with the Localization Manager and coordinating with translation vendors. Their responsibilities will include receiving and processing translation requests for Marketing and creative content, preparing files for translation, managing communications between linguists, the content owners, and internal reviewers, and ensuring timely project delivery. Additionally, the candidate will assist in tracking and reporting key performance metrics related to translation projects, collaborating with stakeholders to optimize processes and drive continuous improvement. They will work cross-functionally with a variety of stakeholders.
Key Responsibilities
- Receive and process translation requests from internal content owners.
- Prepare source and reference materials for translation following a standardized process, ensuring clarity and completeness.
- Manage questions and clarifications from linguists and the translation team, acting as a bridge between them and content owners.
- Interact with internal linguistic reviewers to gather feedback on the quality of translations provided by the vendor.
- Create and maintain translation project schedules, ensuring deadlines are met and resources are allocated efficiently for several complex projects at a time, and escalating resourcing and priority conflicts for management support.
- Update stakeholders on the status of translation projects, including progress and any potential delays.
- Coordinate the submission of translated materials for regulatory review and approval, ensuring compliance with relevant guidelines and regulations.
- Collaborate with vendors to ensure accurate and culturally appropriate translations.
- Collaborate with vendors and internal linguistic reviewers to develop and improve linguistic assets (glossaries and style guides).
- Maintain documentation and records related to translation projects and the linguistic decisions made.
- Continuously evaluate and make recommendations to improve translation processes to optimize efficiency and quality.
- Assist with tracking and reporting key performance metrics related to translation projects, including turnaround time, quality metrics, and vendor performance, to provide insights for process improvement and decision-making.
Skills & Competencies
- Familiarity with translation industry standards, terminology, and best practices.
- Strong organizational skills with the ability to effectively prioritize tasks and manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with internal stakeholders and external vendors.
- Attention to detail and a commitment to ensuring accuracy and consistency in translated materials.
- Proficiency in project management tools and software for scheduling, tracking, and reporting translat