Translation and Localization Manager

The Church of Jesus Christ of Latter-day Saints; Salt Lake City (UT); On-site; USD 110,000 - 150,000; Full time

Job summary

BYU-Pathway Worldwide, part of The Church of Jesus Christ of Latter-day Saints, seeks a Director of Multi-Language Program to define the long-term vision for translation and localization across BYU-PW’s programs in alignment with gospel principles and institutional strategy.

The role leads cross-department collaboration to implement end-to-end translation workflows, establish quality metrics, manage budgets and teams, and ensure consistent terminology across languages and platforms.

Qualifications

• Experience leading localization programs.
• Ability to define strategy and measurable metrics.
• Excellent cross-department collaboration and stakeholder management.
• Commitment to quality and institutional tone.

Responsibilities

• Define long-term vision and roadmap for translation and localization.
• Collaborate across departments to maintain consistent vocabulary across languages.
• Recruit, train, and mentor translators, reviewers, and linguists.
• Evaluate and implement Translation Management System and CAT tools.
• Coordinate with technical teams to ensure system integration.
• Manage budgets and quarterly cost forecasts.

Skills

Strategic leadership

Translation management

Cross-functional collaboration

Education

Tools

TMS/Workflow tools

CAT tools

Job description

Responsibilities

Leadership & Strategy

• Support the Director of Multi-Language Program in defining the long-term vision, goals, and roadmap for translation and localization within BYU-Pathway Worldwide.
• Collaborate in the creation and maintenance of strategies that align with institutional objectives and Church standards.
• Propose measurable goals for quality, cost efficiency, and turnaround time.
• Work in partnership with other CES institutions to maintain a consistent vocabulary throughout all languages that are presented through BYU-Pathway Worldwide programs.

Workflow Development

• Design, document, and maintain an end-to-end translation workflow, including assignment, translation, review, quality assurance, and release.
• Promote standards across departments (i.e.: Curriculum, Communications, Technology, Field Operations, Finance, and Student Success, …etc.).
• Facilitate the integration of translation management into all systems and other internal tools.

Team Building & Management

• Recruit, train, and mentor translators, reviewers, and linguists either as external contractors or internal members of the Translations & Localization team.
• Create accountability structures, KPIs, and quality control checkpoints.
• Manage with empathy, clarity, and alignment with BYU-Pathway’s Christ-centered culture and respective leadership.

Technology & Tools

• Evaluate and implement a Translation Management System (TMS) and Computer-Assisted Translation (CAT) tools.
• Oversee term base, style guides, and translation memory (TM) maintenance.
• Coordinate with MLP technical support (ICS) to ensure technical integration with existing systems.

Quality Assurance & Compliance

• Implement a Linguistic Quality Assurance (LQA) process.
• Emphasize adherence to gospel principles and institutional tone.
• Conduct audits and back-translations as needed for sensitive or high-visibility content.

Cross-Departmental Collaboration

• Partner with all departments of BYU-PW to identify translation priorities.
• Work in partnership with other CES units that impact BYU-PW’s program.
• Act as a liaison between BYU-Pathway and Church Translation teams to ensure harmony in terminology, policy, and cultural adaptation.

Budget & Resource Management

• Manage annual translation budgets, including independent contractors and licenses.
• Prepare and present to Director of Multi-Language Program quarterly cost forecasts and process efficiency reports.
• Advocate for