Transitional Housing Impact Case Manager

Women In Need, Inc. (Win); New York (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

Women In Need, Inc. (Win) is seeking a dedicated Case Manager to support families in Transitional Housing programs. You will provide comprehensive case management to help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency.

You will advocate, coach, and collaborate with community partners, maintain DHS/OTDA compliant records, and tailor services using evidence-based practices to support each family's goals.

Qualifications

• Bachelor's degree in social work or related field with 2 years of experience.
• Experience with homelessness, domestic violence, or other complex life challenges.
• Knowledge of strength-based case management, Motivational Interviewing, and Trauma-Informed Care.
• Familiar with public benefits, entitlement systems, housing resources, and community-based services.

Responsibilities

• Conduct comprehensive assessments and complete intake documentation for newly arrived families.
• Develop and maintain ILPs supporting housing, employment, income, and family stability goals.
• Provide case management, crisis intervention, counseling, and supportive services tailored to each family.
• Connect clients to public benefits, healthcare, mental health services, education, legal assistance, and resources.
• Maintain accurate client records, CARES documentation, and program compliance with DHS, OTDA, and Win standards.
• Collaborate with Housing Coordinators, Income Building staff, Childcare teams, and partners to advance client goals.
• Monitor progress, conduct follow-ups, referrals, and support families toward permanent housing.

Skills

Client-centered approach

Motivational Interviewing

Trauma-Informed Care

Public benefits navigation

Collaboration

Education

Bachelor's degree in social work

Associate's degree

Job description

Women In Need, Inc. (Win) is seeking a dedicated Case Manager to support families in Transitional Housing programs. You will provide comprehensive case management to help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency.

You will advocate, coach, and collaborate with community partners, maintain DHS/OTDA compliant records, and tailor services using evidence-based practices to support each family's goals.