Transitional Care Liaison DMS

Diversicare; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Excellent 401k plan

Tuition Reimbursement

Vacation, Holiday, and Sick Time

Long and Short Term Disability

Employee Assistance Program

Life Insurance

Referral Bonuses

DiversICARE - employee hardship fund

OnShift Wallet pay advancement

Job summary

Diversicare is seeking a Clinical Liaison to support admissions in its care centers. You will perform clinical assessments, work with care teams to ensure smooth transitions, and clearly communicate Center benefits to patients and families.

The role emphasizes collaboration with hospital and physician relationships, adherence to HIPAA, and a strong customer-focused approach to improve the patient experience across Diversicare centers.

Qualifications

• Must hold an active nursing license (RN preferred).
• 1–2 years’ experience in skilled or long-term care is desired.
• 1–2 years’ sales, marketing or admissions experience preferred.

Responsibilities

• Conduct clinical assessments and determine appropriateness with care team for safe transitions.
• Collaborate with center teams to meet admissions goals.
• Present Center features/benefits using Diversicare Sales Steps.
• Maintain clear written and verbal communications.
• Advocate for quality of care and customer experience.

Skills

RN License

LPN/LVN License

Sales/Admissions

Healthcare experience

Job description

Overview

Smile, You’ve Found Us!

Centers' to market - Haysville, Hutchinson, and Sedgwick!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference .

#DSC123

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Responsibilities

The key accountabilities of the Clinical Liaison are:

• Complete clinical assessments and determine appropriateness, working cohesively with care team members for a safe, seamless transition
• Collaborate with center team members to meet or exceed Key Account Management and admission goals
• Accurately represent Center’s Features-Benefits-Impact, effectively demonstrating use of Diversicare Sales Steps
• Communicates effectively through written documentation and verbal communication
• Champion quality of care and advocate of the customer experience

Qualifications

Experience and qualifications:

• Registered Nurse (RN) preferred; minimum of LPN, LVN (Licensed Practical Nurse/Licensed Vocational Nurse) or Physical/ Occupational/ Speech or Respiratory Therapist; License is current and in good standing
• 1 to 2 years’ experience in skilled care or long term care
• 1 to 2 years’ sales, marketing/admissions preferred
• Established contacts and relationships with hospital and physician customers preferred
• Strong medical assessment skills and HIPAA compliance track record

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)