Transition Partner

lplfinancial; Fort Mill (SC); On-site; USD 42,000 - 70,000; Full time

Job summary

LPL Financial is seeking a Transition Partner to lead advisors through RIA conversion paths, coordinating activities and structures including Corporate RIA, Hybrid RIA, and IFA transitions. The role focuses on relationship management, process adherence, and timely execution across internal departments.

The ideal candidate has experience in financial services, customer service or consulting, and strong communication skills to guide clients through complex transitions and maintain high

Qualifications

• 2+ years of financial services experience
• 1+ years of customer service or consulting experience
• Strong communication and relationship-building skills

Responsibilities

• Build strong relationships with Financial Advisors and internal partners
• Guide transitioning advisors through conversion processes and timelines
• Maintain notes and monitor the conversion pipeline in Salesforce
• Serve as primary point of contact for inquiries and ensure timely closes
• Participate in ongoing training and adapt to evolving policies

Skills

Customer service

Communication

Relationship building

Organizational skills

Education

Associates degree

Bachelors degree

Job description

Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

We are currently searching for a new Transition Partner to join our team in Capital Partners & Client Solutions. This role focuses on leading advisors and their teams through various RIA conversion paths and is primarily responsible for coordinating the activities associated with these transitions and the various structures including LPL Corporate RIA, Hybrid RIA, establishing a new RIA and Independent Financial Advisor (IFA).

Responsibilities

• Build strong relationships with our clients (Financial Advisors/Professionals) and internal business partners
• Consult and guide transitioning advisors through the transitions processes, set expectations and provide ongoing alignment with the transition timeline; establish trust quickly
• Research complex topics, facilitate activities associated with resolution through completion
• Rely on strong communication skills to bring advisors and teams through policies and procedures knowledge transfer; Leverage knowledge of conversion path types to drive work forward
• Act as primary Point of Contact (PoC) for all inquiries; maintain ownership, provide knowledge transfer and educate our customers through the entire transition journey; Emphasis on service and timely closeout
• Follow organizational conversion procedures/checklists; Consistently demonstrate adherence to best practices while also maintaining appropriate level of flexibility needed to support the needs of the advisors
• Establish strong lines of communication with all applicable internal departments to ensure we are meeting expectations and maintaining our path to an on-time conversion and status change
• Diligent maintenance of notes on all internal/external communications within Salesforce
• Daily monitoring of conversion pipeline & proactively reaching out to engage with clients
• Regularly participate in organizational training and maintain awareness of up-to-the-minute policies and procedures
• Maintain a positive customer experience and high degree of satisfaction by bringing our corporate values to life daily

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• 2+ years of financial services experience
• 1+ years of previous customer service or consulting experience

Core Competencies

• Strong customer focus, excellent communication skills, hardworking, excellent organizational skills
• Proven track record in relationship building, relationship management and customer service; maintains consistently high customer satisfaction
• Comfortable interacting with all levels of customer, employee and management; not encumbered by title or position

Preferences

• FINRA license preferred
• Associates degree is strongly desired, Bachelors a plus

Pay Range

$30.70-$51.15/hour

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. LPL offers a highly competitive total rewards package designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their