Transition Coordinator PD

LCS Lifespan Corporate Services d/b/a Brown University Health; United States; On-site; USD 33,000 - 55,000; Full time

Job summary

Brown University Health is seeking a discharge planning professional to coordinate patient transitions from hospital to post-acute settings. You will act as liaison among patients, families and external providers, ensuring timely referrals and appropriate placement.

The role emphasizes collaboration with the Clinical Case Manager, adherence to care plans, and accurate documentation of discharge activities in the care management system.

Qualifications

• Bachelor’s Degree with a concentration in health services, health education or business administration is preferred.
• One year of current relevant healthcare experience in a healthcare setting or human service agency.
• Knowledge of medical terminology and basic Microsoft Office skills are required.

Responsibilities

• Facilitate transition of patients from hospital to post-discharge settings (nursing facility, home health, rehab, LTAC, DME).
• Maintain a caseload of patients ready or nearing discharge.
• Initiate referrals to facilities, agencies and vendors as directed by Clinical Case Manager.
• Communicate progress and barriers to the Clinical Case Manager.
• Represent patient and family needs during the referral process.
• Complete continuity of care documents with post-hospital facility information.

Skills

Discharge planning

Healthcare experience

Microsoft Office

Communication

Education

Bachelor’s Degree

Tools

Care management software

Job description

SUMMARY

Reports to the Manager or Director of Discharge Planning. As a member of a multidisciplinary team, and in consultation with the Clinical Case Manager, provides assistance to ensure implementation of discharge arrangements for all patients. Functions as liaison between patient/hospital and outside agencies. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES

• In accordance with established standards and criteria, facilitates transition of patients from hospital to appropriate post-discharge setting: nursing facility, home health agency, acute rehabilitation, Long Term Acute Care hospital (LTAC) and/or Durable Medical Equipment (DME) vendor.
• Maintains a caseload consisting of patients identified as ready or nearing readiness for discharge.
• Initiates referrals to nursing facilities, home health agencies, acute rehabilitation facility, LTAC hospital and DME vendors as tasked by the Clinical Case Manager.
• Consults with the Clinical Case Manager regarding the patient placement process and referral outcomes.
• Communicates barriers and keeps the font-weight: 400Clinical CaseManager apprised of issues and progress.
• Represents the needs and preferences of the patients and families during the referral process.
• Contacts third party review agencies as necessary to obtain patient-specific information and prior authorization to appropriately advocate for the patient.
• Updates the patient pharmacy information for patient discharging to SNF.
• Completes continuity of care (COC) document with identified post hospital facility, agency and vendor information.
• Assists with pre-authorization and eligibility for services.
• Communicates with home care, post-discharge care facilities and other agencies as relates to patient placement needs.
• Utilizes the care management software program to:
  • Conduct appropriate and timely referrals to post hospital providers and vendors.
  • Provide timely follow-up on provider and vendor responses to referrals, appropriately recording responses when necessary.
  • Notify Coordinated Care Manager of facilities acceptance.

MINIMUM QUALIFICATIONS

Bachelor’s Degree with a concentration in health services, health education or business administration is preferred. Level of knowledge in healthcare delivery systems and services, clinical issues, discharge planning processes, third party payer regulations and the like, such as may have been obtained through experience in such roles as registered nurse, social worker, discharge planner, case manager or similar position. Knowledge of medical terminology is preferred.

EXPERIENCE

One year of current relevant healthcare professional experience in healthcare setting or human service agency. Knowledge of health care and health care delivery system. A basic proficiency in the use of Microsoft office software programs including email and outlook calendar and basic keyboard skills are also required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

General hospital environment with occasional stressful conditions associated with patient care.Risk of exposure to blood borne pathogens and communicable disease is minimized and controlled by adherence to Hospital Infection Control policy and procedures.Must be able to make hospital rounds through various patient care areas either by walking or through some other mobile means.Visual acuity and finger dexterity is needed to review medical records, navigate through automated system screens and type on a typical computer terminal keyboard.Must be able to lift and or carry up to 10 lbs. in order to transport items from one patient care unit to the next.

Pay Range

$24.29-$40.07

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type

M-F 8:00am - 4:30pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

No

Company Overview

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

DEI Statement

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families.

Company Location Belonging and Engagement Nursing Our Mission

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