Transition Assistant, Accountable Care Organization

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Hackensack Meridian Health Inc. is seeking a Transition Assistant for their Accountable Care Organization in Hackensack, New Jersey. The role involves coordinating care, navigating low-risk patients, and ensuring compliance with healthcare quality metrics.

The ideal candidate will have an Associate's degree or relevant experience, excellent analytical and interpersonal skills, and the ability to work both independently and collaboratively in a team. Experience in patient settings and proficiency in Microsoft Office are preferred.

Qualifications

• Associate's degree in healthcare or relevant experience in medical insurance billing.
• Excellent analytical, reasoning, and problem-solving skills.
• Ability to work independently as well as in a team environment.

Responsibilities

• Assist with patient navigation and preventative screening compliance.
• Audit clinical data and educate ACO providers and staff.
• Communicate with the healthcare team to assist patients in transitions of care.

Skills

Analytical skills

Problem solving

Interpersonal skills

Multi-tasking

Organization

Presentation skills

Proficient in Microsoft Office

Education

Associate's degree or relevant experience in healthcare

Tools

PC and Microsoft Office

Job description

Transition Assistant, Accountable Care Organization

The Transition Assistant works closely with ACO Care Coordinators, physicians and staff in coordinating and communicating gaps in quality care metrics for all ACO patients. They assist with low risk patient navigation and preventative screening compliance. The Transition Assistant works independently to audit clinical data and assist in educating ACO providers and staff. This promotes workflows that support quality patient care and compliance with documentation and clinical outcome metrics. The Transition Assistant will communicate with the healthcare team to assist patients in transitions of care across the healthcare continuum. Finally the Transition Assistant is accountable along with the care coordinator for training and continually updating ACO practice staff to meet clinical quality guidelines and facilitate high quality safe patient care.

Education, Knowledge, Skills and Abilities Required

• Associate's degree or relevant years in healthcare, medical insurance billing, auditing or related field
• Excellent analytical skills
• Good reasoning and problem solving ability
• Highly developed interpersonal skills
• Proficient at multi-tasking and prioritization
• Ability to work independently as well as in a team environment
• Highly organized
• Good presentation skills
• Demonstrated proficiency with PC and Microsoft office skills. Ability to learn and become proficient in ACO electronic medical records and ACO software applications

Education, Knowledge, Skills and Abilities Preferred

• Registry skills
• Experience with auditing commercial medical insurance payers
• Bilingual in Spanish
• Experience in a variety of patient settings