Transitions Assistant, TOC-Southern New Jersey

Hackensack Meridian Health Inc.; Iselin (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hackensack Meridian Health is seeking a Transitions of Care Assistance Assistant in Southern New Jersey to coordinate patient transitions and support quality care metrics.

The role works with the Regional TOC Manager, physicians and staff, auditing data, guiding patients, and ensuring proper documentation and compliance with guidelines.

Qualifications

• Associate's degree or relevant years in healthcare, medical billing or auditing.
• Strong analytical abilities and attention to detail.
• Excellent reasoning and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Ability to multitask, prioritize and work independently.

Responsibilities

• Audit clinical data and identify gaps in quality care metrics.
• Assist with patient navigation and transitions of care.
• Coordinate with physicians and staff to improve documentation and outcomes.
• Communicate with the care team to ensure compliance with guidelines.

Skills

Analytical skills

Interpersonal skills

Problem solving

Multitasking & prioritization

Independent work

Organizational skills

Presentation skills

Education

Associate's degree or relevant years in healthcare/billing/auditing

Tools

Google Docs

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Transitions of Care Assistance Assistant works closely with Regional Manager, Transitions of Care (TOC) Navigator, physicians and staff in coordinating and communicating gaps in quality care metrics for all TOC patients. They assist with patient navigation and preventative screening compliance. The TOC Assistant works independently to audit clinical data. This promotes workflows that support quality patient care and compliance with documentation and clinical outcome metrics. The TOC Assistant will communicate with the healthcare team to assist patients in transitions of care across the healthcare continuum. The TOC is accountable along with the TOC Navigator to meet clinical quality guidelines and facilitate high quality safe patient care.

This position will be based in our Southern New Jersey Region (Monmouth and Ocean County)

Education, Knowledge, Skills and Abilities Required

• Associate`s degree or relevant years in healthcare, medical insurance billing, auditing or related field.
• Excellent analytical skills.
• Good reasoning and problem solving ability.
• Highly developed interpersonal skills.
• Proficient at multitasking and prioritization.
• Ability to work independently as well as in a team environment.
• Highly organized.
• Good presentation skills.
• Demonstrated proficiency with PC and Google Docs skills. Ability to learn and become proficient in electronic medical records and software applications.

Education, Knowledge, Skills and Abilities Preferred

• Registry skills.
• Experience with auditing commercial medical insurance payers.
• Bilingual preferred.
• Experience in a variety of patient settings.