Transit Security Shift Supervisor — Onsite Team Lead

AUS; San Jose (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Paid holidays

Vacation

Job summary

Allied Universal is seeking a Security Shift Supervisor NonUnion for the Union Transit Site. The role oversees a security team on a defined shift, coordinating with site leadership and the Account Manager to ensure high-quality service and client satisfaction.

You will coach officers, prepare logs and reports, and handle routine and crisis situations with professionalism. The position requires strong communication, a valid driver's license, and the ability to work various shifts and environments.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills; ability to interact professionally with all levels of personnel and the public.
• Ability to prepare written reports and logs in neat handwriting; read and understand operating procedures.
• Licensing requirements may be required by state/local laws.
• Valid Driver’s License with driving experience and clean record; insurance requirements as per policy.
• Background check and drug/alcohol test may be required; may require driving record check.
• Intermediate computer skills to utilize wireless technology at client sites.
• Ability to handle crises calmly and effectively; exceptional customer service and communication skills.
• Physical ability to work in varying environments; lift up to 40 pounds occasionally; stand/walk for long periods.

Responsibilities

• Supervise and coordinate security services on a specific shift at the Union Transit Site.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager, and security officers.
• Provide coaching, recognition, and disciplinary actions within approved empowerment range.
• Ensure delivery of quality services and adherence to client requirements.

Skills

Communication

Customer service

Crisis management

Report writing

Interpersonal skills

Education

High school diploma

Tools

Computer skills

Job description

Allied Universal is seeking a Security Shift Supervisor NonUnion for the Union Transit Site. The role oversees a security team on a defined shift, coordinating with site leadership and the Account Manager to ensure high-quality service and client satisfaction.

You will coach officers, prepare logs and reports, and handle routine and crisis situations with professionalism. The position requires strong communication, a valid driver's license, and the ability to work various shifts and environments.