Transit Security Officer: Unarmed Patrol & Customer Care

Allied Universal; New York (NY); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Smart tools to view/claim shifts

Career growth and training

Benefits: health, retirement, life &AD

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer in New York, NY to serve and safeguard clients across various industries, including government. In a public transportation setting, you will monitor areas, deter incidents, and respond to security concerns while delivering excellent customer service.

The role is full-time with a pay rate of $21.25–$22.25 per hour, requiring NYS Security Guard licensing, 5+ years experience, and a high school diploma.

Qualifications

• Possess a valid New York State Security Guard License.
• Have at least 5 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to transit passengers, employees, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of transit facilities, platforms, entrances, concourses, surrounding perimeters, and other assigned areas to help deter unauthorized activity.
• Monitor for suspicious, disruptive, or hazardous conditions and promptly report observations to appropriate personnel in accordance with site-specific procedures.
• Respond to incidents, alarms, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Support access control procedures, assist with crowd management during high-volume periods, and prepare clear, accurate incident reports as required.

Skills

Customer service

Surveillance awareness

Emergency response

Communication

Access control

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer in New York, NY to serve and safeguard clients across various industries, including government. In a public transportation setting, you will monitor areas, deter incidents, and respond to security concerns while delivering excellent customer service.

The role is full-time with a pay rate of $21.25–$22.25 per hour, requiring NYS Security Guard licensing, 5+ years experience, and a high school diploma.