Transit Security Officer

INTER-CON SECURITY SYSTEMS INC; Kansas City (KS); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading security firm in Kansas City is seeking an Unarmed Transit Security Officer to ensure a safe and welcoming environment for the public. The role involves routine patrols, monitoring suspicious behavior, and responding to incidents while providing outstanding customer service. Candidates must have a high school diploma and relevant experience in security, military, or law enforcement. Benefits include comprehensive medical coverage, ongoing training, and the chance to impact the community positively.

Benefits

Comprehensive medical, dental, and vision coverage

Employer covers 95% of medical premium costs

Ongoing training opportunities

Union membership benefits

Qualifications

• Must be at least 21 years old.
• Minimum 2 years relevant experience in security or similar.
• Ability to write detailed reports and pass comprehension assessments.

Responsibilities

• Perform routine security patrols and ensure public safety.
• Monitor surveillance systems and report any suspicious behavior.
• Assist the public and handle emergencies effectively.

Skills

Interpersonal skills

Communication

Conflict resolution

Situational awareness

Education

High school diploma or equivalent

Job description

We are seeking a professional, dependable, and vigilant Unarmed Transit Security Officer to help ensure a safe and welcoming environment for the public. The ideal candidate is proactive, calm under pressure, and committed to delivering exceptional customer service while protecting people and property.

Key Responsibilities :

• Maintain a strong, visible presence throughout assigned areas, performing routine security patrols and checkpoint check-ins.
• Monitor for and promptly report suspicious behavior, safety hazards, and equipment malfunctions (e.g., escalator issues, liquid spills), using proper documentation and communication protocols.
• Enforce applicable laws, organizational policies, and procedures to maintain public order and safety.
• Provide professional and courteous assistance to passengers and members of the public, ensuring a safe and welcoming environment.
• Respond to various incidents including medical emergencies, individuals in crisis, safety hazards, and maintenance-related issues.
• Participate in partial or full evacuations and respond to mass casualty incidents (MCIs), including deployment of MCI equipment when necessary.
• Observe and report on the operability and safety of vertical conveyances (e.g., elevators and escalators).
• Monitor surveillance systems and alarm panels to maintain situational awareness and identify potential threats.
• Intervene to prevent or de-escalate actions that may be harmful to individuals or property, exercising sound judgment and conflict resolution skills.
• Work collaboratively with fellow officers, law enforcement, emergency responders, and other agencies to ensure coordinated safety efforts.
• Prepare accurate, detailed, and timely reports documenting incidents, observations, and actions taken.
• Remain composed and professional under stress, maintaining control during high-pressure or emergency situations.

Benefits :

• Comprehensive medical, dental, and vision coverage

Employer pays 95% of medical premium costs

• Membership in SEIU6 Union with access to additional member benefits and protections
• Ongoing training and professional development opportunities
• The chance to make a direct, positive impact in the community

Qualifications

Minimum Qualifications :

• Must be a U.S. Person as defined by 22 USC § 6010.
• Must be 21 years of age or older.
• High school diploma, GED, or equivalent required.
• Minimum of two (2) years of relevant, responsible experience in security, military, law enforcement, or similar roles.
• Ability to pass a comprehensive background check.
• No disqualifying criminal history-evaluated based on the severity and recency of offenses, relevance to the role, and other applicable factors.
• Must pass a drug screening, including testing for marijuana / THC per DOT regulations.
• Possession of a permanent Washington State Guard License is required.
• Ability to write detailed reports in English and pass a reading comprehension assessment.
• Ability to read, understand, and apply rules, policies, and training materials in English.
• Capable of recognizing and appropriately responding to potential threats or persons in crisis.
• Strong interpersonal and communication skills; able to de-escalate tense situations professionally.
• Comfortable working outdoors in various weather conditions and interacting with a diverse public.
• Must meet physical requirements of the role, including :
• Performing a physical fitness test (push-ups, squats, jumping jacks)
• Lifting up to 50 lbs
• Climbing and descending multiple flights of stairs quickly

Preferred Qualifications :

• Experience in high-traffic, fast-paced environments.
• Background in customer service, with strong conflict-resolution skills.
• Prior experience working in public transportation, emergency response, or similar community-facing roles.
• Military veterans with honorable discharge status are encouraged to apply.