Transit Security Officer

Witt/Kieffer; Charlotte (NC); On-site; Full time

Benefits offered by this job

Health Insurance

Vision & Dental

401(k) Retirement Plan

Specialized Training

Career Advancement Opportunities

Job summary

Witt/Kieffer in Charlotte, North Carolina is hiring a full-time Transit Security Officer. The role involves monitoring transit activities, conducting patrols, and ensuring safety for passengers and security regulations.

The ideal candidate will have a high school diploma, strong communication skills, and physical fitness. Various shifts are available, with a pay range of $18.00 - $20.00 per hour, along with benefits such as health insurance and a retirement plan.

Qualifications

• Minimum age of 18 years.
• Valid driver’s license with a clean driving record.
• Strong communication skills, both written and verbal.
• Ability to pass a criminal background check and drug screening.

Responsibilities

• Conduct regular patrols of transit areas, including platforms and buses.
• Monitor surveillance equipment and respond to alerts.
• Provide assistance to passengers with directions and information.
• Respond promptly to emergencies and coordinate with law enforcement.

Skills

Observational skills

Communication skills

Physical fitness

Crisis management

Education

High school diploma or GED equivalent

Job description

Professional Police and Security Services is an esteemed private protection company in the Carolinas, with over 200 years of combined experience in law enforcement and security. Our dedicated officers ensure the safety and protection of customers, employees, and assets.

Equal Opportunity Employer

We are an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Position Title

Transit Security Officer – 5:30 am – 3:30 pm, 3:30 pm – 1:30 am, 8 pm – 6 am, 11 pm – 7 am – $18.00‑$20.00 per hour.

Benefits

• Health Insurance
• Vision & Dental
• Life Insurance
• Short-term Disability Insurance
• 401(k) Retirement Plan
• Specialized Training
• Career Advancement Opportunities

Overview

Join our team as a Transit Security Officer and help maintain a safe travel environment for our community. You will monitor transit activities, address security concerns, and assist passengers to keep transit systems secure.

Job Responsibilities

• Conduct regular patrols of transit areas, including platforms, buses, trains, and transit stations.
• Monitor surveillance equipment and respond to alerts, incidents, or suspicious activities.
• Enforce transit regulations and laws, ensuring fare compliance and conduct codes.
• Provide assistance to passengers, including directions and information about transit services.
• Respond promptly to emergencies and coordinate with law enforcement and emergency services.
• Write detailed reports on incidents, accidents, and security breaches.
• Collaborate with local law enforcement to address criminal activity within the transit system.
• Assist in evacuation of transit vehicles and stations during emergencies.
• Inspect transit facilities for safety hazards or security risks and report findings.
• Provide crowd control and manage passenger flow during peak times or special events.
• Participate in security awareness and training programs.
• Work with other security personnel to provide a secure transit environment.
• Act as a visible deterrent to crime by maintaining a strong security presence.

Job Requirements

• High school diploma or GED equivalent.
• Minimum age of 18 years.
• Valid driver’s license with a clean driving record.
• Ability to pass a criminal background check and drug screening.
• Previous experience in security work or law enforcement is preferred.
• CPR and First Aid certification.
• Ability to obtain a security guard license as required by state or municipality.
• Physical fitness to walk, stand, and sometimes run during patrols.
• Good observational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to remain calm and take appropriate action in stressful situations.
• Basic computer skills for report writing and data entry.
• Knowledge of public safety and security procedures/protocols.
• Willingness to work shifts, including nights, weekends, and holidays.
• Ability to work independently with minimal supervision.
• Familiarity with radio or communication devices.
• Ability to interact professionally with the public and de‑escalate tense situations.
• Knowledge of local laws, ordinances, and regulations.
• Commitment to non‑discriminatory practices and cultural sensitivity.

Physical Requirements

• Standing for extended or continuous periods of time.
• Walking for routine patrols or foot post duties.
• Running when required during emergencies or rapid response incidents.
• Lifting and carrying items or individuals up to 40 pounds.
• Patrolling interior and exterior areas, including stairs, uneven terrain, and large facilities.

Cognitive & Communication Requirements

• Communicating clearly and effectively, both verbally and in writing.
• Reacting promptly to incidents, hazards, or alarms without hesitation.
• Observing, identifying, and reporting suspicious behavior or safety issues.

Behavioral & Professional Requirements

• Maintaining alertness throughout the shift.
• Using sound judgment during high‑stress or emergent situations.

Shift Details

Full‑time only. Various shifts: 5:30 am – 3:30 pm, 3:30 pm – 1:30 am, 8 pm – 6 am, 11 pm – 7 am – located in Charlotte, North Carolina.