Transit Safety & Service Supervisor

Inter-Con Security; Long Beach (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Stable full-time opportunities

Professional work environment

Career growth opportunities

Ongoing training and development

Community service

Job summary

IC Security in Long Beach is seeking Transit Ambassadors to support transit operations. This role focuses on customer service, safety and public interaction across the transit system.

Ambassadors are customer service professionals first and security professionals second, riding transit buses, patrolling facilities, assisting passengers, reporting hazards, and working with transit staff and law enforcement to keep riders safe.

Qualifications

• California BSIS Guard Card is required.
• First Aid/CPR/AED certification is required.
• Baton Permit and Pepper Spray/Gel Permit are required.
• Must read, write, and communicate effectively in English and demonstrate strong communication skills.

Responsibilities

• Ride transit buses and patrol transit facilities.
• Provide exceptional customer service to riders and visitors.
• Assist passengers with directions and transit information.
• Maintain a visible presence to promote safety and security.
• Observe and report safety hazards and policy violations.
• Complete detailed reports and daily activity logs.

Skills

Customer service

Communication skills

English proficiency

Professional demeanor

Education

California BSIS Guard Card

First Aid/CPR/AED Certification

Baton Permit

Pepper Spray/Gel Permit

Job description

IC Security in Long Beach is seeking Transit Ambassadors to support transit operations. This role focuses on customer service, safety and public interaction across the transit system.

Ambassadors are customer service professionals first and security professionals second, riding transit buses, patrolling facilities, assisting passengers, reporting hazards, and working with transit staff and law enforcement to keep riders safe.